Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Carpenter

Naperville,IL

Summary

Reliable employee demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Operations Manager

National Women's Soccer League
Chicago, IL
03.2024 - Current
  • Manage the preparation of 7 professional soccer matches each week across the country, including kit selections, timeline building, and personnel coordination
  • Act as a matchday contact for all clubs and associated parties
  • Monitor the operational standards of each club, perform weekly reviews of matches for compliance, and investigate key incidents
  • Oversee the Professional Match Evaluator (PME) program, which assigns third party personnel to observe the operations of matches in-person and report their findings
  • Oversee the Soccer Security Agent (SSA) program, which assigns third party personnel to observe the security operations of matches in person and report their findings
  • Instrumental in standardizing the League's security operations, including starting the SSA program, creating the security manual, implementing reporting procedures, and formalizing club requirements
  • Liaise daily with multiple personnel at each club, from Team Administrators to General Managers

Director of League Competitions

The Girls Academy
Remote
08.2023 - 12.2023

Competitions Manager

The Girls Academy
Remote
07.2022 - 08.2023
  • Oversaw the day-to-day operation of a nationwide girls' soccer league growing to contain 94 clubs and over 10,000 players
  • Liaised with clubs to formulate competition structures and create season schedules that account for unique factors across the country
  • Used GotSport software to build the league schedule and track any postponements, reschedules, or forfeits
  • Ensured all scores, documentation, and disciplinary actions are entered following each weekend of games
  • Calculated and compiled standings for league play as well as national events
  • Monitored clubs to make sure requirements and standards are met and aid in resolving any issues or concerns
  • Acted as second operations lead during nationwide events, overseeing personnel and collaborating with facilities to meet necessities
  • Helped build the frameworks and implement the standards and values of the league into daily responsibilities

Administrator

The Girls Academy
Remote
07.2021 - 07.2022
  • Administrator for a nationwide girls’ soccer league containing 80 clubs and 10,000 players
  • Scheduled and monitored the league’s season using GotSport software
  • Liaised with clubs to aid in their roster, schedule, and game operations
  • Compiled standings and formulated competition structure for league play
  • Acted as second operations lead during nationwide events helping to ensure daily responsibilities were met

Youth National Teams Administrator

United States Soccer Federation
Chicago, IL
01.2019 - 04.2020
  • Managed the preparation and execution of multiple domestic and international Youth National Team events to accelerate the development of future National Team players
  • Planned and implemented the participation of the United States U-20 Women’s National Team in the 2020 Women’s Under-20 CONCACAF Championship, resulting in a first-place finish and qualification for the FIFA U-20 Women’s World Cup
  • Worked with hotels, travel agents, facilities, clubs, and federations to integrate player and staff needs before, during, and after events
  • Often multitasked administrative duties for more than one camp or tournament at the same time
  • Oversaw adherence to U.S. Soccer, SafeSport, and FIFA policies

Development Academy Club Services Associate

United States Soccer Federation
Chicago, IL
07.2018 - 01.2019
  • Supported the operation of boys’ and girls’ clubs in the Development Academy
  • Worked with DA staff to communicate with clubs, implement initiatives, and maintain positive relationships
  • Liaised with clubs, referees, and Technical Staff to aid in event and game day operations

Coach

Westmont Yard and Naperville Yard
Westmont and Naperville, IL
11.2016 - 07.2018
  • Coached the fundamentals of soccer to children ages 18 months to 13 years old at Westmont and Naperville Yard facilities
  • Created and executed lesson plans for skill sessions and sports camps, implemented Mighty Tykes curriculum for younger players, coached teams in 5v5 leagues, and supervised the behavior and safety of all participants

Coach

Soccer Shots
DuPage County, IL
03.2016 - 11.2016
  • Coached the fundamentals of soccer to children ages 2 to 5 at preschools, daycares, and public sites
  • Was responsible for the implementation of a fun, adaptive curriculum and supervision of the children’s’ safety

Education

BS, Environmental Science and Minor, Biology -

American University (AU)
05.2015

Skills

  • Microsoft Office
  • Google Workspace
  • FairWhistle
  • Spiideo
  • Teamworks
  • GotSport
  • Critical thinking
  • Problem solving
  • Teamwork
  • Organization
  • Attention to detail
  • Customer service
  • Verbal and written communication

Timeline

Operations Manager

National Women's Soccer League
03.2024 - Current

Director of League Competitions

The Girls Academy
08.2023 - 12.2023

Competitions Manager

The Girls Academy
07.2022 - 08.2023

Administrator

The Girls Academy
07.2021 - 07.2022

Youth National Teams Administrator

United States Soccer Federation
01.2019 - 04.2020

Development Academy Club Services Associate

United States Soccer Federation
07.2018 - 01.2019

Coach

Westmont Yard and Naperville Yard
11.2016 - 07.2018

Coach

Soccer Shots
03.2016 - 11.2016

BS, Environmental Science and Minor, Biology -

American University (AU)