Andre Semien
Richmond,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Manager
Sunbelt Rentals
10.2022 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained records of service transactions and customer feedback for future reference.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Heavy Equipment Operator
Enerflex Energy Systems
08.2021 - 09.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
- Met project demands consistently through careful and consistent operation of heavy equipment.
Yard Associate
Bobcat Of Houston
08.2021 - 08.2022
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Diesel Mechanic
Sunbelt Rentals
10.2018 - 03.2021
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed mechanical problems for repair or replacement.
Sports Coordinator
YMCA
08.2017 - 10.2018
- Planned seasonal camps for students between 4-18 years of age.
- Taught individual and group lessons for athletes between ages of 4 and 18.
- Performed inventories on sports equipment and ordered more or made repairs.
- Handled daily facility scheduling and equipment use.
- Recruited and trained staff members to provide exceptional coaching and services.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Recruited and interviewed individuals for coaching jobs and other athletic department staff positions.
Behavioral Health Technician
Highland Hospital
02.2017 - 07.2017
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
Operator Technician
Evergreen Industrial Services
05.2014 - 01.2017
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
Valve Technician
Louisiana Safety Systems
01.2014 - 05.2014
- Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
- Maintained professional working environment and enhanced productivity by keeping all areas neat and organized.
- Recorded maintenance information, test results, material usage and repairs made.
- Reviewed and disassembled control valves prior to completing skilled repairs.
- Conducted testing and diagnostics work on control valves and other equipment at customer locations.
Education
High School Diploma -
Lamar High School
Houston, TX05.2012
Physical Education And Coaching
Florida Memorial University
Miami Gardens, FLSkills
- Conflict Resolution
- Culture Development
- Workplace Safety
- New Employee Hiring
- Performance Evaluations
- Inventory Management
- Customer Service
Certification
ANSI A92 AWP(AerialPlatformSafetyTrainingOperator) 9/23/2019(5 years)
Forklift Operator Certified
Timeline
Service Manager
Sunbelt Rentals
10.2022 - Current
Heavy Equipment Operator
Enerflex Energy Systems
08.2021 - 09.2022
Yard Associate
Bobcat Of Houston
08.2021 - 08.2022
Diesel Mechanic
Sunbelt Rentals
10.2018 - 03.2021
Sports Coordinator
YMCA
08.2017 - 10.2018
Behavioral Health Technician
Highland Hospital
02.2017 - 07.2017
Operator Technician
Evergreen Industrial Services
05.2014 - 01.2017
Valve Technician
Louisiana Safety Systems
01.2014 - 05.2014
High School Diploma -
Lamar High School
Physical Education And Coaching
Florida Memorial University