ANDRE VALENTIN
Pleasant View,TN
Summary
Dynamic leader with proven success at AT&T, excelling in team leadership and sales strategy. Enhanced customer satisfaction and increased conversions through innovative bundling. Spearheaded branch openings and exceeded projections at Legends Bank. Skilled in financial consulting and community engagement, driving results with creative solutions and strategic coaching. Achieved top sales rankings and improved team performance.
Overview
11
11
years of professional experience
Work History
Assistant Retail Manager
AT&T
01.2024 - Current
- Lead and coach teams of up to 16 employees in high-volume retail environments.
- Improved customer service survey performance through operational excellence.
- Increased quote-to-close conversions using creative all-in-one bundling strategies.
Field Sales Manager (In-Home)
AT&T
01.2022 - 01.2024
- Ranked top three in sales performance.
- Delivered consultative, customized in-home solutions.
- Mentored new sales professionals to improve team results.
Financial Specialist / Ambassador
First Horizon Bank
01.2017 - 01.2022
- Loan origination and client growth responsibilities.
- Selected as Merger Ambassador during Iberia Bank integration.
Branch Manager (Launch Team)
Legends Bank
01.2020 - 01.2021
- Helped open new branch and exceeded first-year projections.
- Led operations, compliance, and community outreach.
Store Manager / Interim District Manager
Verizon Wireless
01.2015 - 01.2016
- Managed store performance and staff development.
- Served 6 months as Interim District Manager.
Education
High School Diploma -
Sycamore High
Pleasant View, TN05-2010
Skills
- Team Leadership & Coaching
- Sales Strategy & Performance Optimization
- Retail Operations & Inventory Control
- Customer Satisfaction Improvement
- Wireless & Broadband Solutions
- Loan Origination & Financial Consulting
- Branch Operations & Community Engagement
- KPI Management & Reporting
- Creative Bundling & Solution Selling
- Staff Training & Development
Timeline
Assistant Retail Manager
AT&T
01.2024 - Current
Field Sales Manager (In-Home)
AT&T
01.2022 - 01.2024
Branch Manager (Launch Team)
Legends Bank
01.2020 - 01.2021
Financial Specialist / Ambassador
First Horizon Bank
01.2017 - 01.2022
Store Manager / Interim District Manager
Verizon Wireless
01.2015 - 01.2016
High School Diploma -
Sycamore High