Andre Willis Sr
KENT,OH
Summary
Experienced Dual Licensed Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyeglasses, adjusts glasses and interpret contact lens prescriptions to meet client needs. Focused and driven with strong attention to detail.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dual Licensed Optician
Walmart Vision Center
02.2007 - Current
- Enhanced customer satisfaction by providing personalized optical care and recommending suitable products.
- Streamlined patient record management by implementing an efficient filing system for easy access and retrieval.
- Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
- Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
- Supervisory duties. I am resposible for any work performed by the apprentice optician and ensure they are registered within my practicing State of Ohio.
- Contacts. Inspect contact lenses and labeling against the prescription.
- Checking all contacts and contact solutions for expired dates.
- Utilizing pre-test equipment prior to an exam for base curvature of eye and depth perception.
- Collaborate and work with vision insurance companies so patients can utilize their benefits towards eyeglasses and contact lenses.
Licensed Optician
Sears Optical
01.2005 - 12.2006
- Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
- Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
- Managed approximately 20 incoming calls per day from customers.
- Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
- Minimized wait times for customers by efficiently managing appointments and walk-ins with a well-organized schedule.
- Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
Education
Some College (No Degree) - Communications
Ohio State University
Columbus, OHSome College (No Degree) - General Studies
Kent State University
Kent, OHSome College (No Degree) - Public Finance
Capella University
Minneapolis, MNSkills
- Contact Lens
- Visual Acuity Testing
- Insurance Verification
- Computer Skills
- Verbal, non verbal and written communication
- Agility
- Teamwork and collaboration
- Willingness to learn
- HIPAA Compliance
- Customer Service
- Retail Sales
- Eyewear Trends
Affiliations
- American Board of Opticianry
- Ohio Department of Medicaid
Certification
NATIONAL CONTACT LENS EXAMINERS
OHIO VISION PROFESSIONALS BOARD
Timeline
Dual Licensed Optician
Walmart Vision Center
02.2007 - Current
Licensed Optician
Sears Optical
01.2005 - 12.2006
Some College (No Degree) - Communications
Ohio State University
Some College (No Degree) - General Studies
Kent State University
Some College (No Degree) - Public Finance
Capella University