Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Andrea Acevedo

Canton,MI

Summary

Results-driven Retail & Operations Leader with 20+ years of experience leading multi-unit teams, high-volume retail operations, and large-scale organizational strategies. Expert in P&L management, KPI optimization, staff development, and operational excellence. Recognized for driving revenue growth, executing business transformations, and leading complex transitions.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

years of professional experience

Work History

Store Manager / Sales Operations Leader

Value City Furniture

01.2023 - Current

Selected to lead liquidation and closure, managing pricing, inventory movement, and operational wind-down.
Executed targeted performance management and coaching programs, resulting in a 40% increase in sales closures.
Executed comprehensive inventory planning and merchandising initiatives, ensuring effective stock allocation across all product lines.
Facilitated targeted sales training sessions focused on consultative selling methodologies and advanced upselling techniques.
Leveraged CRM tools to strengthen client relationships and ensure sustained business continuity during liquidation phase.
Oversaw daily operations, ensuring efficient store management and customer satisfaction.
Analyzed sales data to identify trends and optimize merchandising strategies.
Trained and mentored staff on product knowledge and sales techniques.
Conducted performance evaluations, fostering employee development and accountability.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Strategic Management Consultant

AJK Consulting

Michigan

09.2022 - 01.2023

Led cross-functional teams to deliver operational improvements and strategic initiatives.
Developed business growth strategies and solutions-based proposals supporting new client acquisition.
Created strategic account plans that improved client satisfaction and operational outcomes.

President / Director of Staff Representation

SEIU

Michigan

09.2012 - 05.2022

Built and implemented a performance management framework that increased staff output by 80%.
Managed multi-million-dollar budgets, resource allocation, and workforce planning.
Directed organizational restructuring initiatives, streamlining processes and improving efficiency.
Oversaw compliance with labor laws, company policies, and collective bargaining agreements.
Implemented data-driven tracking and reporting for workforce KPIs and performance metrics.
Led strategic negotiations and stakeholder engagement, improving decision-making efficiency.
Developed long-term plans to enhance workforce engagement and operational performance.
Coordinated cross-department initiatives to optimize staffing, scheduling, and resource utilization.
Initiated organizational change programs and workflow redesign.
Designed and delivered executive-level leadership training programs for managers and supervisors.
Mentored leadership teams, improving competency and succession planning.
Fostered a culture of accountability, collaboration, and high performance.
Created staff engagement programs, recognition initiatives, and professional development workshops.

District Manager

Wet Seal

02.2008 - 10.2012

Oversaw operations for 9 stores, managing sales, staffing, operational compliance, and profitability.
Increased district revenue through targeted merchandising, staffing strategies, and KPI tracking.
Analyzed sales trends to improve product mix and maximize profitability.
Led hiring, training, and development for store leadership teams, improving team retention and performance.
Implemented standardized operational procedures across stores to increase efficiency and consistency.
Monitored and improved inventory accuracy, reducing shrink and stockouts across the district.
Led multi-store operations to optimize sales performance and profitability.
Developed and implemented training programs for management staff, enhancing leadership effectiveness.
Monitored store compliance with brand standards, ensuring high-quality customer experiences across locations.
Mentored junior managers, promoting professional development and succession planning within the organization.

Store Manager / DIT

Charlotte Russe

03.2002 - 06.2007

Managed full store operations, inventory, and team performance for a high-volume retail location.
Implemented sales coaching and merchandising strategies, boosting revenue and conversion.
Conducted staff performance reviews and training programs, increasing team productivity and engagement.
Coordinated promotional campaigns and product launches to maximize sales opportunities.
Ensured compliance with company policies and operational standards, improving customer experience.

Store Manager

Gadzooks

Saginaw

03.1998 - 08.2002

Led daily store operations, optimized sales, and improved inventory accuracy.
Strengthened team performance and operational efficiency.