SHERRY RETUTA
Highly accomplished and adaptive Multi-Unit Retail Operations Leader with 13 years of corporate food service management experience, including 11 years as a District Manager directing a portfolio of 20+ corporate-owned locations for the largest neighborhood bakery chain in the Philippines and abroad (600+ locations). Proven track record navigating full multi-site P&L accountability, executing rigorous brand standards, and optimizing supply chain logistics to minimize inventory shrink. Formally educated with a Bachelor's Degree in Hospitality Management, seamlessly combining high-level strategic business planning with hands-on store leadership. Fully authorized to work in the United States and eager to bring extensive corporate oversight, a strong work ethic, and a passion for operational efficiency to a high-volume retail management track.
Work History
District Manager
10 Years 11 Months- Directed end-to-end multi-unit operations, financial performance, and compliance for a high-volume portfolio of 20+ corporate-owned retail locations.
- Managed a complex logistical network, coordinating daily central commissary supply chains alongside on-site production to maintain optimal stock levels of store inventory.
- Maintained full district P&L accountability, consistently optimizing district profitability through disciplined cost structures, lean labor scheduling, and aggressive inventory waste mitigation.
- Prepared comprehensive district performance materials for Monthly Business Reviews with the Regional Director, delivering data-driven insights to align localized operations with corporate strategic goals.
- Directed district annual budgeting projections, successfully defending cost structures and operational resource allocations directly to senior executive management.
- Managed the strict achievement of store payroll budgets and total loss results across the district, implementing aggressive cost-containment measure to maximize market profitability.
- Audited store-level adherence to inventory procedures and cash control policies, personally conducting unannounced cash and inventory counts to minimize corporate losses and shrinkage.
- Conducted rigorous operational audits across all stores to enforce 100% compliance with corporate brand standards, inventory metrics, and health regulations.
- Recruited, trained, and mentored a high-performing leadership team of 20+ Store Supervisors, building a strong talent pipeline while conducting their annual performance reviews to maximize retention leadership alignment.
- Optimized workforce scheduling and production pipelines to maximize customer transaction speeds and throughput during peak store hours.
- Monitored direct competitor pricing and market trends across the district, providing actionable insights to senior leadership to optimize neighborhood product positioning.
- Partnered with HR to manage employee relations, resolve workforce conflicts, and oversee formal performance development or separation process.
- Maintained an active, daily field presence by traveling extensively between store locations to conduct unannounced operational safety and financial audits.
Store Supervisor
2 Years 1 Month- Earned accelerated promotion to District Manager after achieving top-tier sales growth, strict cash handling accuracy, and minimal inventory variance at the assigned store.
- Optimized store-level labor controls and frontline shifts, strategically reallocating team positioning during peak retail windows to maximize customer throughput and sales targets.
- Spearheaded the onboarding, training, and development of new team members, establishing strict adherence to corporate quality standards, health codes, and customer service metrics.
- Enforced rigid corporate compliance and quality assurance protocols throughout daily operating cycles, maintaining flawless visual merchandising standards across all display units.
- Managed daily supply chain logistics and bulk inventory procurement, balancing raw material supply to eliminate stocks while maintaining aggressive waste reduction goals.
- Coordinated high-volume corporate accounts and custom bulk fulfillment orders, ensuring seamless, on-time execution, packaging, and logistical delivery for local community events.
Skills
Certification
Servsafe Manager Certificate 07/2026 - 07/2031
EDUCATION
Bachelor of Science in Hotel and Restaurant Management, 04/2003
Mindanao State University - Marawi City, Province of Lanao del Sur, Philippines
( U.S. Equivalence: Bachelor of Science in Hospitality Management)