Andrea Adams
Rapid City,South Dakota
Summary
Dynamic and results-driven professional with extensive experience in cash handling and customer service at Krull's Market. Proven track record of enhancing customer satisfaction and managing inventory effectively. Recognized for strong conflict resolution skills and a commitment to excellence, ensuring a positive experience for clients and team members alike.
Overview
17
17
years of professional experience
Work History
Cashier Manager
Krull's Market
12.2024 - 02.2025
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Bartender Shift Manager
Mangiamo Pizzeria LLC
09.2024 - 12.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Freight Team Associate
Amazon
11.2019 - 06.2020
- Lifted and moved items weighing [Number] pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
CNA
Waters of Dillsboro Ross Manor
11.2007 - 09.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
GED -
Skills
- Cash handling
- Inventory management
- Sales reporting
- Customer service
Timeline
Cashier Manager - Krull's Market
12.2024 - 02.2025
Bartender Shift Manager - Mangiamo Pizzeria LLC
09.2024 - 12.2024
Freight Team Associate - Amazon
11.2019 - 06.2020
CNA - Waters of Dillsboro Ross Manor
11.2007 - 09.2014
Santee Public School - GED,
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