Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Jada McGowan

Morrow,GA

Summary


Professional in retail management with extensive experience in overseeing cashier operations and ensuring smooth day-to-day transactions. Known for strong focus on team collaboration and achieving targeted results, adapting seamlessly to changing needs. Skilled in training staff, managing schedules, and maintaining high standards of customer service.

Overview

5
5
years of professional experience

Work History

Cashier Manager

Get fruity Cafe
06.2022 - 08.2023
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds
  • Developed strategies to increase customer satisfaction and improve operational efficiency
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards
  • Monitored inventory levels to ensure adequate supplies were available for daily operations
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.

Cashier

Chipotle Restaurant
07.2021 - 05.2022
  • Greeted customers and answered any questions they had about the store's products and services
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system
  • Built and maintained productive relationships with employees
  • Assisted customers by providing information and resolving complaints
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store
  • Maintained work area and kept cash drawer organized
  • Counted and balanced cashier drawers
  • Processed customer payments quickly and returned exact change and receipts
  • Answered phone calls to assist customers with questions and orders

Cashier

Cookout
05.2019 - 11.2020
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
  • Issued receipts, refunds, credits or change due to customers
  • Stocked shelves with merchandise when needed
  • Conducted price checks for special orders or discounts as requested by customers
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
  • Answered customer questions and provided store information
  • Accepted cash and credit card payments, issued receipts and provided change
  • Operated cash register or POS system to receive payment by cash, check and credit card

Cashier

Zaxbys
03.2018 - 08.2018
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
  • Issued receipts, refunds, credits or change due to customers
  • Stocked shelves with merchandise when needed
  • Answered customer inquiries regarding store policies and procedures
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors

Education

High School Diploma -

Morrow High School
Morrow, GA
05.2020

Skills

  • POS systems
  • Time management skills
  • Written and verbal communication
  • Time management
  • Customer service
  • Cash register operation
  • Operations Leadership
  • Inventory control
  • Cash handling
  • SQL
  • Cash handling and management

Assessments

  • Attention to detail, Proficient, 08/01/23
  • Retail customer service, Completed, 04/01/23

Timeline

Cashier Manager

Get fruity Cafe
06.2022 - 08.2023

Cashier

Chipotle Restaurant
07.2021 - 05.2022

Cashier

Cookout
05.2019 - 11.2020

Cashier

Zaxbys
03.2018 - 08.2018

High School Diploma -

Morrow High School

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Jada McGowan