Andrea Adekoya
Cypress,TX
Summary
Organized Dental Office Manager known for productive and efficient task completion. Excel in patient relations, office administration, and financial management to ensure smooth dental office operations. Bring top soft skills including communication, problem-solving, and adaptability to every aspect of the role, ensuring effective team leadership and exceptional patient service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Office Manager
Heartland Dental
Cypress, Texas
12.2023 - Current
- Coordinated with dental providers regarding patient care and scheduling needs.
- Performed financial analysis to identify areas of cost savings or revenue enhancement opportunities.
- Ensured accurate data entry of patient information into the office management system.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Presented Treatment Plans by conducting financial consultations with patient and set up payment plans.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Maintained accurate records of all transactions relating to accounts receivable and payable activities.
Orthodontic Assistant
Pacific Dental Services
Pearland, TX
01.2021 - 10.2023
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Ordered supplies for the office as needed.
- Scheduled appointments for patients based on availability of doctors' time slots.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Utilized dental software to update patient records and process digital images.
- Took dental x-rays and impressions of patients' teeth as directed by orthodontist.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Made impressions of teeth for mouth guards and other oral fixtures.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Prepared and polished patients' teeth before having braces installed.
Pediatric Dental Assistant
Pacific Dental Services
Pearland, TX
01.2021 - 04.2023
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Applied protective coating of fluoride to teeth during dental procedures.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Took medical and dental history and recorded vital signs of patients.
- Gave patients desensitizing agents to prepare for anesthetic administration.
Education
Bachelor of Science - Business Administration And Management
Texas Southern University
Houston, TX06-2015
Skills
- Business operations management
- Scheduling and calendar management
- Insurance Verification
- Treatment Planning
- Dental Hygiene
- Clinical Support
- Equipment Sterilization
- Dental Radiography
- Dental terminology knowledge
- Restorative procedures
- Chairside assistance
- Dentrix Software Proficiency
- Epic Software Proficiency
- Itero
- Invisalign
- Oral evaluations
- Infection Control
- Oral Surgery
- Prosthetics
- Charting
Certification
- Registered Dental Assistant License #127814
Timeline
Business Office Manager
Heartland Dental
12.2023 - Current
Orthodontic Assistant
Pacific Dental Services
01.2021 - 10.2023
Pediatric Dental Assistant
Pacific Dental Services
01.2021 - 04.2023
Bachelor of Science - Business Administration And Management
Texas Southern University