Andrea Alba
Dorchester,NJ
Work Preference
Summary
Results-driven customer service professional with expertise in freight forwarding and clothing industries. Excels in international environments, integrating diverse cultural perspectives while managing high-pressure situations. Strong in problem-solving and conflict resolution, fostering positive relationships with customers and suppliers. Committed to achieving organizational goals and contributing to bottom-line growth.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Manager
Alenza Boutique
Quito, Ecuador
11.2011 - 07.2026
- Managed daily operations of clothing store. Oversaw purchasing, sales, marketing, and operational functions. Learned to navigate challenges independently while maintaining customer satisfaction.
- Led team in executing daily operations, ensuring optimal customer service and satisfaction.
- Trained and mentored staff on sales techniques and product knowledge to enhance performance.
Manager Assistant
Germanmotors (Audi)
05.2010 - 09.2011
- Managed office paperwork, files, letters, international communications, and company trainings. Organized sales events for important customers in Ecuador and coordinated critical meetings with suppliers from abroad. Performed reporting and analysis in collaboration with local and international counterparts of Audi Company.
- Supported implementation of new software systems to enhance operational efficiency and team collaboration.
- Assisted in training new staff on company policies, fostering a culture of compliance and performance excellence.
Accounting Assistant
ISAACS MOVING AND STORAGE
Stoughton, MA
09.2008 - 01.2010
- Processed accounts payable and receivable, ensuring timely and accurate financial transactions.
- Maintained general ledger entries, reconciling discrepancies to enhance financial accuracy.
- Maintained and organized database records for accounting and storage departments to ensure data integrity and accessibility.
Education
BBA - Business Administration
Americas University
QuitoSkills
- Integrity and accountability
- Effective communicator
- Building customer loyalty
- Quick decision maker
- Team collaboration
- Effective under pressure
- Team leadership
- Innovative problem-solving
- Eager to learn
- Sales expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Full Professional
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Manager
Alenza Boutique
11.2011 - 07.2026
Manager Assistant
Germanmotors (Audi)
05.2010 - 09.2011
Accounting Assistant
ISAACS MOVING AND STORAGE
09.2008 - 01.2010
BBA - Business Administration
Americas University