Walda Rabanales
Manager
Panorama City,CA
Summary
Working at an early age has helped me become who i am today. I have experienced a variety of different jobs which has implemented different skills. I can execute appropriate strategies when encountering a problem. I can share innovative thoughts using critical thinking which can ensure satisfaction.
Overview
7
7
years of professional experience
Work History
Manager
Crave Café
West Hills, CA
05.2019 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Approved regular payroll submissions for employees.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Accomplished multiple tasks within established timeframes.
Front Line Cashier
Home Town Buffet
Panorama, CA
08.2018 - 05.2019
- Helped customers complete purchases, locate items and join reward programs.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Greeted customers and responded to requests for information.
- Answered questions about store policies and addressed customer concerns.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Women's Shoe Sales Associate
Valley Indoor Swapmeet
Panorama, CA
10.2016 - 08.2018
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Pet Groomer
Lucy Pet Shop
North Hills, CA
09.2015 - 10.2016
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Managed facility laundry, cleaning and restocking.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Education
Bachelor of Arts - Psychology
Cal State Channel Islands
Camarillo, CA05.2022
High School Diploma -
James Monroe High School
North Hills, CA06.2018
Skills
- Managing Cash Register
- Scheduling and Coordinating
- Communication Skills
- Computer Skills
- Leadership skills
- Problem-solving skills
- Customer service skills
- Bilingual
- Integrity
- Critical thinking
- Creativity
- Accountability
Languages
Spanish
English
Timeline
Manager
Crave Café
05.2019 - Current
Front Line Cashier
Home Town Buffet
08.2018 - 05.2019
Women's Shoe Sales Associate
Valley Indoor Swapmeet
10.2016 - 08.2018
Pet Groomer
Lucy Pet Shop
09.2015 - 10.2016
Bachelor of Arts - Psychology
Cal State Channel Islands
High School Diploma -
James Monroe High School
Similar Profiles
Cheyenne HerreraCheyenne Herrera
Manager at Crave CaféManager at Crave Café
Jose FonsecaJose Fonseca
Food Service Worker at Crave-It-NutritionFood Service Worker at Crave-It-Nutrition
Khrystyna SuietaKhrystyna Suieta
Cook at Crave Kitchen & DeliCook at Crave Kitchen & Deli
Gabriel SandovalGabriel Sandoval
Loss Prevention Investigator at Neiman MarcusLoss Prevention Investigator at Neiman Marcus
Brittany LivingstonBrittany Livingston
Business Development representative at Coyote LogisticsBusiness Development representative at Coyote Logistics