Andrea Alexander
Mooringsport ,LA
Summary
Dynamic leader with a proven track record, adept in customer relations and quality assurance. Excelled in building strong client relationships, leading to significant repeat business. Skilled in hiring and goal setting, fostering a culture of collaboration and high standards. Achieved notable customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
Work History
Owner
Dust Bunnies LLC
03.2021 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Administrative Assistant
A Gary Alexander Consulting
07.2013 - 03.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lead Supervisor
LD Contracting
04.2010 - 11.2010
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
Education
Associate Of Applied Science - Radiologic Technology
Southern University At Shreveport
Shreveport, LASkills
- Customer relations
- Hiring and staffing
- Quality assurance
- Relationship building
- Purchasing and planning
- Goal setting
Timeline
Owner
Dust Bunnies LLC
03.2021 - Current
Administrative Assistant
A Gary Alexander Consulting
07.2013 - 03.2021
Lead Supervisor
LD Contracting
04.2010 - 11.2010
Associate Of Applied Science - Radiologic Technology
Southern University At Shreveport
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