Andrea Alvarado
Ontario,California
Summary
An experienced, friendly, and personable employee in customer service that is seeking to expand and enrich my abilities to work with the public while infusing fun for all.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
06.2022 - Current
- "Bantering" with the customers, sharing stories, asking them questions about how their day is going, giving compliments, etc. to ensure each patron leaves with a positive experience.
- Multitasking while making each person's sub, slicing cheeses/meats, tops off a person's sub, wraps sandwich, cooking on the grill.
- Starting and completing multiple orders at a time, including in-store patrons and online orders.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Handling rushes, communicating with other crew members at all times, taking care of any needed job at the moment.
- Improved customer satisfaction by providing friendly and efficient service at the register, while handling money, answering questions, promoting special offers, etc.
- Cleans store, washing dishes, wiping counters, restocking ingredients, preps backups for the next day in order to keep an organized and healthy workspace for everyone.
Education
Associate of Arts - Fine Arts
Mount San Antonio College
Walnut, CA06.2025
High School Diploma -
Western Christian High School
Upland, CA06.2022
Skills
- Order Management
- Inventory Restocking
- Safe Food Handling
- Multitasking
- Teamwork
- Adaptability
- Communication
- Customer Engagement
Typing Certificate
58 WPM, certified by Kimco.
Timeline
Crew Member
Jersey Mike's Subs
06.2022 - Current
Associate of Arts - Fine Arts
Mount San Antonio College
High School Diploma -
Western Christian High School