Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Avilez

La Marque,TX

Summary

Dynamic Office Manager with a proven track record at Jays Expert Tree Service, excelling in customer service and office administration. Recognized for enhancing client satisfaction and maintaining confidentiality while managing financial records. Skilled in organizational strategies and fostering strong client relationships, consistently achieving sales targets through effective communication and reliability.

Professional retail management professional with shown record in Palais Royal operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

25
25
years of professional experience

Work History

Office Manager

Jays Expert Tree Service
La Marque, TX
01.2000 - 08.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Sales Manager

Palais Royal
Mall of Mainland
01.2012 - 08.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Education

Aesthetician - Cosmetic

College of The Mainland
Texas City, TX
05.2018

Associate Of Arts - Art

Art Institute of Pittsburgh
Pittsburgh, PA
05.2018

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Clear oral/written communication
  • Customer satisfaction
  • Reliability and punctuality
  • Guest services

Timeline

Sales Manager

Palais Royal
01.2012 - 08.2015

Office Manager

Jays Expert Tree Service
01.2000 - 08.2024

Aesthetician - Cosmetic

College of The Mainland

Associate Of Arts - Art

Art Institute of Pittsburgh
Andrea Avilez