Andrea Baltazar
Port St. Lucie,FL
Summary
To obtain a position with growth potential & professional development in my field. To work in an organization where demanding work is appreciated & growth is encouraged and to work to the best of my ability. Looking for my “forever home” for employment
Knowledgeable in the solid waste industry with solid track record in coordinating complex logistics and managing transportation schedules efficiently. Recognized for optimizing routes and reducing delivery times, ensuring seamless operations. Demonstrated proficiency in communication and problem-solving to address challenges swiftly and maintain service quality.
Overview
15
15
years of professional experience
Work History
Dispatcher/Office Administrator
FCC Environmental Services LLC
Ft Pierce, Fl
08.2022 - Current
- Dispatcher for (5) frontload routes & (3) roll-off routes. Managing deliveries of container as well as drivers schedules. Entering all new commercial accounts, setting up new accounts, service changes on existing accounts, prorations, routing, preparing daily schedules, scheduling extra pick up s& billing, entering charges for extra pick-ups entering roll-off charges on accounts, scheduling bulk pickups/billing bulk pickups, overseeing new residents billing for additional carts, typing commercial contracts for new customers Ordering office supplies, training new employees, assist our corporate office in collections & billing questions. Customer service, keeping track of payments that come on, processing credit card payments.
Frontload Administrator/Accounts Receivable Administrator
Waste Pro of Ft. Pierce
Ft Pierce, Fl
06.2011 - 04.2022
- Responsible for the entering of new commercial, as well as residential accounts. Writing up work orders. Enter all work orders & setting up services on an account. Increase and Decrease services on accounts. Write up & entering of credits. Process monthly billing for commercial and residential accounts. Assists the School Board in setting up Recycling at schools and with their billing. Assists Brokers with billing questions, rates, etc. Account Reconciliation, daily route sheets. Responsible for several aging’s in collecting receivables. Also covers customer service, Roll-off Dispatch as well as Frontload Dispatcher and Accounts Receivable when on vacation. Also aids sales with their month end reports.
- In addition to being the Frontload Administrator, I also took the position of Accounts Receivable Administrator. I manage daily posting of cash & balancing cash & credit cards on a daily/weekly basis. Process all credit card payments. Balanced the house accounts each month. Work on collections & collecting money for all lines of business. Balance all cash & credit cards for end of month closing, collecting receivables. Also covers customer service, Roll-off Dispatch and Accounts Receivable when on vacation. Also helps sales with their month end reports.
Education
High School Diploma -
Waldwick High School
Waldwick, NJ06.1992
Skills
- Detail-oriented
- Professional business writing
- Manage call screening effectively
- Proficient in QuickBooks
- Self-motivated individual
- Strong verbal communication
- Proficient in MS Office
Timeline
Dispatcher/Office Administrator
FCC Environmental Services LLC
08.2022 - Current
Frontload Administrator/Accounts Receivable Administrator
Waste Pro of Ft. Pierce
06.2011 - 04.2022
High School Diploma -
Waldwick High School
Communication
Dedicated and self‑motivated professional with a strong ability to work independently or collaboratively with team members. Committed to delivering high-quality results and continuously expanding skills. Eager to grow within the company and take on new responsibilities as opportunities arise.