Summary
Overview
Work History
Education
Timeline
Generic

Andrea Barahona

New York City,NY

Summary

Experienced with front desk management, ensuring seamless flow of operations and excellent guest interactions. Utilizes effective communication skills to address inquiries and coordinate with internal teams. Knowledge of scheduling systems and office software, contributing to organized and efficient workflow.

Overview

3
3
years of professional experience

Work History

Receptionist

The Russo Group
02.2025 - Current
  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Legal Intake/Receptionist

Venable LLP
03.2024 - 02.2025
  • Answer and route incoming calls to appropriate departments, providing accurate information and professional assistance.
  • Manage front desk operations, including greeting clients and visitors, and scheduling appointments, hearings, and meetings.
  • Prepare and organize legal documents and case files, ensuring compliance with confidentiality requirements and ease of retrieval.
  • Assist attorneys with administrative tasks, including document preparation and case detail review, while maintaining office supplies and equipment.

Front Desk Agent

Hyatt Place Midtown-South
01.2022 - 02.2024
  • Welcomed guests with professionalism, ensuring a positive initial impression and maintaining a clean, safe reception environment.
  • Utilized Opera, Colleague, and Citrix systems to efficiently manage reservations, cancellations, and guest history databases, contributing to high guest satisfaction.
  • Assisted in resolving guest inquiries and feedback promptly, demonstrating a strong commitment to quality service and team collaboration.
  • Provided guests with comprehensive information on local activities, transportation options, and travel logistics around New York City.

Education

High School Diploma - General Education

Herbert H Lehman High School
The Bronx, NY
06.2014

Timeline

Receptionist

The Russo Group
02.2025 - Current

Legal Intake/Receptionist

Venable LLP
03.2024 - 02.2025

Front Desk Agent

Hyatt Place Midtown-South
01.2022 - 02.2024

High School Diploma - General Education

Herbert H Lehman High School
Andrea Barahona