Andrea Brenz
ROCKFORD,IL
Summary
At North Park Pharmacy, I leveraged problem-solving skills and HIPAA knowledge to enhance workflow and patient confidentiality, achieving significant efficiency in medication dispensing. My ability to collaborate effectively with the team and ensure precise insurance verification underscores my commitment to excellence in pharmacy operations.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
North Park Pharmacy
07.2007 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Diploma -
Rockford East High School
Rockford, ILSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Patient confidentiality
- Insurance Verification
- HIPAA
Timeline
Pharmacy Technician
North Park Pharmacy
07.2007 - Current
Diploma -
Rockford East High School