Andrea Bruner
Conowingo,MD
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier/Food Service Worker
Aramark
Towson, Maryland
10.2024 - 12.2024
- Processed credit card, university meal card, and cash payments, ensuring all transactions were accurate.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
- Packaged and bagged cooked food and prepared items.
- Performed opening and closing duties as assigned by management.
Laundry Attendant
Great Wolf Lodge
Perryville
04.2024 - 08.2024
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Worked effectively in team environments to make the workplace more productive.
Retail Attendant
Great Wolf Lodge
Perryville, Maryland
05.2023 - 04.2024
- Restocked and organized shelves during slow periods to maintain store appearance.
- Handled returns and exchanges according to company policies.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained cleanliness of store area including dusting, sweeping, mopping floors and vacuuming carpets.
- Answered questions about current promotions and resolved issues according to store policies.
- Greeted customers and provided assistance with finding products.
- Provided exceptional customer service to shoppers by addressing their queries promptly.
- Bagged or packaged purchases and wrapped gifts.
- Engaged with customers and recommended products based on needs and requests.
- Operated POS system to process customer purchases and returns.
Cashier
Martins Grocery Store
Rising Sun, Maryland
07.2022 - 05.2023
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Perryville High School
Perryville, Maryland05-2024
Associate Degree - Psychology
Cecil College
North East, MDSkills
- Product restocking
- Sales transactions
- Online orders preparation
- Work ethic and integrity
- Cash management
- Point-of-sale system operation
- Order taking
- Customer service excellence
- Refunds and exchanges
- Hospitality and accommodation
- Customer service
- Patience and empathy
- Upselling techniques
- Team collaboration
Timeline
Cashier/Food Service Worker
Aramark
10.2024 - 12.2024
Laundry Attendant
Great Wolf Lodge
04.2024 - 08.2024
Retail Attendant
Great Wolf Lodge
05.2023 - 04.2024
Cashier
Martins Grocery Store
07.2022 - 05.2023
High School Diploma -
Perryville High School
Associate Degree - Psychology
Cecil College