Andrea Buettner
Chicago,IL
Summary
Rich background in creating engaging and safe environments for children. Proven ability to lead diverse activities, fostering positive atmosphere while ensuring well-being of all participants. Demonstrated teamwork and leadership skills, consistently adapting to dynamic situations and contributing to successful camp operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Summer Camp Counselor
The Salvation Army
05.2025 - 09.2025
- Supervised and ensured the safety of a group of campers during daily activities
- Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Created and implemented age-appropriate lesson plans for educational programs that promoted learning while having fun
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
- Administered first aid when needed; promptly responded to medical emergencies following established protocols
- Ensured cleanliness of facilities by organizing supplies, conducting regular inspections, and addressing maintenance issues as they arose
- Promoted environmental awareness through educational sessions on nature conservation practices during outdoor activities
- Facilitated team-building exercises to foster trust among campers while promoting cooperation
Overnight Cashier
Motomart
01.2025 - 05.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Assisted in inventory management by monitoring stock levels at the checkout counter
- Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Performed opening/closing duties including counting money in the register before/after shifts
Resident Assistant
Greenville University
08.2023 - 05.2025
- Enforced university policies and regulations within the residence hall, ensuring a safe and respectful living environment for all residents
- Provided guidance and support to a diverse community of XX residents, fostering an inclusive and welcoming living environment
- Organized and facilitated educational programs on topics such as mental health awareness, conflict resolution, and cultural diversity
- Served as a resource for residents by addressing concerns, providing information about campus resources, and offering personal advice when needed
- Cultivated positive relationships with residents through regular one-on-one meetings to discuss academic progress, personal goals, and any challenges they may be facing
- Collaborated with fellow resident advisors to plan engaging social events that promoted community building among residents
- Responded promptly to emergencies or crisis situations within the residence hall, following established protocols to ensure the safety of all residents
- Mentored new resident advisors by sharing best practices in building rapport with residents, managing conflicts effectively, and promoting student success initiatives
Summer Camp Counselor
The Salvation Army
06.2024 - 08.2024
- Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
- Administered first aid when needed; promptly responded to medical emergencies following established protocols
- Facilitated team-building exercises to foster trust among campers while promoting cooperation
- Maintained accurate records of attendance sheets for each activity session throughout the duration of the camp
- Demonstrated strong problem-solving skills by adapting planned activities based on weather conditions or unforeseen circumstances
Deli Manager
Helfers deli and pastry
05.2022 - 08.2022
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
- Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures
- Assisted in training new employees on deli operations including food preparation techniques and safety protocols
- Handled cash transactions accurately using POS system while providing friendly interactions with customers at checkout
- Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins
Library Assistant
St. Louis Christian College
08.2021 - 04.2022
- Assisted patrons in locating and retrieving books, magazines, and other library materials
- Checked in and checked out library materials using automated systems, ensuring accuracy of records
- Maintained organization of library shelves by shelving returned items according to the Dewey Decimal System
- Performed routine maintenance tasks such as cleaning and repairing damaged books or materials
- Provided basic reference assistance to patrons by answering questions and directing them to appropriate resources
- Assisted with cataloging new acquisitions by inputting relevant information into the library database
Kitchen Staff Member
Consolidated Management
08.2020 - 08.2021
- Operated kitchen equipment such as ovens, stoves, grills, fryers, and slicers
- Assisted in receiving and storing food supplies to maintain inventory levels
- Followed proper food handling procedures to prevent cross-contamination of ingredients
- Maintained a clean and organized work area to ensure food safety and sanitation standards were met
- Collaborated with team members to ensure timely preparation and delivery of meals
- Adhered to portion control guidelines for cost-effective meal production
- Managed multiple orders simultaneously while maintaining accuracy in cooking times
- Monitored cooking temperatures of various foods to ensure they were cooked thoroughly and safely
Education
Bachelor of Arts - Ministry
Greenville University
Greenville, IL05-2025
Skills
- Microsoft Word
- Coffee experience
- Employee relationship building
- Patience
- Hospitality
- Phone etiquette
- Library Services
- Guest services
- Front Desk
- Event planning
- Google Docs
- Teamwork
- Cash register
- Microsoft Excel
- Microsoft Powerpoint
- Product demos
- Construction painting
- Sales
- Guest relations
- Food & beverage industry
- Retail sales
- Cleaning
- Basic math
- Sales support
- POS systems
- Customer communication
- English
- Cash handling
- Time management
- Handling customer inquiries
- Retail math
- Cataloging
- Customer service
- Communication skills
- Windows
- Baking
- Computer Operation
- Tutoring
- Supervising experience
Certification
- Food Handler Certification
- First Aid Certification
- CPR Certification
Timeline
Summer Camp Counselor
The Salvation Army
05.2025 - 09.2025
Overnight Cashier
Motomart
01.2025 - 05.2025
Summer Camp Counselor
The Salvation Army
06.2024 - 08.2024
Resident Assistant
Greenville University
08.2023 - 05.2025
Deli Manager
Helfers deli and pastry
05.2022 - 08.2022
Library Assistant
St. Louis Christian College
08.2021 - 04.2022
Kitchen Staff Member
Consolidated Management
08.2020 - 08.2021
Bachelor of Arts - Ministry
Greenville University
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