Andrea Buettner
Chicago,IL
Summary
Rich background in creating engaging and safe environments for children. Proven ability to lead diverse activities, fostering positive atmosphere while ensuring well-being of all participants. Demonstrated teamwork and leadership skills, consistently adapting to dynamic situations and contributing to successful camp operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Summer Camp Counselor
The Salvation Army
Salem, WI
05.2025 - 09.2025
- Supervised and ensured the safety of a group of campers during daily activities
- Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Created and implemented age-appropriate lesson plans for educational programs that promoted learning while having fun
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
- Administered first aid when needed; promptly responded to medical emergencies following established protocols
- Ensured cleanliness of facilities by organizing supplies, conducting regular inspections, and addressing maintenance issues as they arose
- Promoted environmental awareness through educational sessions on nature conservation practices during outdoor activities
- Facilitated team-building exercises to foster trust among campers while promoting cooperation
Overnight Cashier
Motomart
Greenville, IL
01.2025 - 05.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Assisted in inventory management by monitoring stock levels at the checkout counter
- Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Performed opening/closing duties including counting money in the register before/after shifts
Resident Assistant
Greenville University
Greenville, IL
08.2023 - 05.2025
- Enforced university policies and regulations within the residence hall, ensuring a safe and respectful living environment for all residents
- Provided guidance and support to a diverse community of XX residents, fostering an inclusive and welcoming living environment
- Organized and facilitated educational programs on topics such as mental health awareness, conflict resolution, and cultural diversity
- Served as a resource for residents by addressing concerns, providing information about campus resources, and offering personal advice when needed
- Cultivated positive relationships with residents through regular one-on-one meetings to discuss academic progress, personal goals, and any challenges they may be facing
- Collaborated with fellow resident advisors to plan engaging social events that promoted community building among residents
- Responded promptly to emergencies or crisis situations within the residence hall, following established protocols to ensure the safety of all residents
- Mentored new resident advisors by sharing best practices in building rapport with residents, managing conflicts effectively, and promoting student success initiatives
Summer Camp Counselor
The Salvation Army
East Troy, WI
06.2024 - 08.2024
- Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
- Administered first aid when needed; promptly responded to medical emergencies following established protocols
- Facilitated team-building exercises to foster trust among campers while promoting cooperation
- Maintained accurate records of attendance sheets for each activity session throughout the duration of the camp
- Demonstrated strong problem-solving skills by adapting planned activities based on weather conditions or unforeseen circumstances
Deli Manager
Helfers deli and pastry
Florissant, MO
05.2022 - 08.2022
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
- Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures
- Assisted in training new employees on deli operations including food preparation techniques and safety protocols
- Handled cash transactions accurately using POS system while providing friendly interactions with customers at checkout
- Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins
Library Assistant
St. Louis Christian College
Florissant, MO
08.2021 - 04.2022
- Assisted patrons in locating and retrieving books, magazines, and other library materials
- Checked in and checked out library materials using automated systems, ensuring accuracy of records
- Maintained organization of library shelves by shelving returned items according to the Dewey Decimal System
- Performed routine maintenance tasks such as cleaning and repairing damaged books or materials
- Provided basic reference assistance to patrons by answering questions and directing them to appropriate resources
- Assisted with cataloging new acquisitions by inputting relevant information into the library database
Kitchen Staff Member
Consolidated Management
Florissant, MO
08.2020 - 08.2021
- Operated kitchen equipment such as ovens, stoves, grills, fryers, and slicers
- Assisted in receiving and storing food supplies to maintain inventory levels
- Followed proper food handling procedures to prevent cross-contamination of ingredients
- Maintained a clean and organized work area to ensure food safety and sanitation standards were met
- Collaborated with team members to ensure timely preparation and delivery of meals
- Adhered to portion control guidelines for cost-effective meal production
- Managed multiple orders simultaneously while maintaining accuracy in cooking times
- Monitored cooking temperatures of various foods to ensure they were cooked thoroughly and safely
Education
Bachelor of Arts - Ministry
Greenville University
Greenville, IL05-2025
Skills
- Microsoft Word
- Coffee experience
- Employee relationship building
- Patience
- Hospitality
- Phone etiquette
- Library Services
- Guest services
- Front Desk
- Event planning
- Google Docs
- Teamwork
- Cash register
- Microsoft Excel
- Microsoft Powerpoint
- Product demos
- Construction painting
- Sales
- Guest relations
- Food & beverage industry
- Retail sales
- Cleaning
- Basic math
- Sales support
- POS systems
- Customer communication
- English
- Cash handling
- Time management
- Handling customer inquiries
- Retail math
- Cataloging
- Customer service
- Communication skills
- Windows
- Baking
- Computer Operation
- Tutoring
- Supervising experience
Certification
- Food Handler Certification
- First Aid Certification
- CPR Certification
Timeline
Summer Camp Counselor
The Salvation Army
05.2025 - 09.2025
Overnight Cashier
Motomart
01.2025 - 05.2025
Summer Camp Counselor
The Salvation Army
06.2024 - 08.2024
Resident Assistant
Greenville University
08.2023 - 05.2025
Deli Manager
Helfers deli and pastry
05.2022 - 08.2022
Library Assistant
St. Louis Christian College
08.2021 - 04.2022
Kitchen Staff Member
Consolidated Management
08.2020 - 08.2021
Bachelor of Arts - Ministry
Greenville University