Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hyndavi Krishna

North Brunswick

Summary

Results-driven IT Professional with 8 years of experience, including 6 years in Salesforce.com development and administration. Proficient in Apex programming, Lightning Components, and Salesforce automation tools, with strong capabilities in data modeling and reporting. Demonstrates expertise in customizing and integrating Salesforce with external systems using REST/SOAP APIs, while applying Agile/Scrum methodologies for effective solution delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Salesforce Administrator/Developer

The Salvation Army
10.2022 - Current
  • Enhanced organizational scalability through optimized Salesforce development and administration.
  • Streamlined CRM functionality by architecting custom Lightning Web Components and Apex.
  • Executed end-to-end integrations via RESTful APIs for seamless data synchronization.
  • Managed deployment lifecycle using Change Sets and CI/CD practices for efficiency.
  • Ensured security compliance by conducting thorough code reviews and unit testing.
  • Mentored junior staff on coding standards and best practices for development.

Salesforce Administrator

Human Rights Watch (HRW)
12.2019 - 10.2022
  • Increased user productivity by developing complex reports and dashboards.
  • Managed Salesforce environments, effectively integrating NPSP and Marketing Cloud systems.
  • Enhanced operational efficiency through deployment and maintenance across departments.
  • Ensured system reliability and accuracy by conducting thorough data analyses.
  • Aligned solutions with non-profit operations through collaboration with business owners.
  • Coordinated release management for successful implementation of new features.

Web Developer

Human Rights Watch (HRW)
02.2018 - 12.2019
  • Enhanced user experience by designing interactive UI with Angular 6 and Node.js.
  • Implemented secure authentication using Auth0 and Google MFA for user access.
  • Developed robust APIs ensuring secure data access through company firewall.
  • Conducted unit testing with Jasmine and Karma, maximizing UI performance.
  • Project: Network Management Portal streamlined multiple network tools for administrative efficiency.

UI Developer

SmartIMS
03.2017 - 01.2018
  • Enhanced user engagement by developing customer portals with Angular, Node.js technologies.
  • Optimized web accessibility through responsive design principles using Bootstrap and SASS/LESS.
  • Improved application speed and compatibility by implementing AJAX and JSON data flows.
  • Streamlined ticket management with reusable UI components, integrating real-time features effectively.
  • Delivered consistent client satisfaction by applying Agile methodologies for iterative project improvements.

Education

Master of Science - Computer Science

Northwestern Polytechnic University
USA
04-2017

Skills

  • CRM & Salesforce: Apex, SOQL, SOSL, Visualforce, Lightning Framework, Process Builder, Workflows, Flows, Custom Objects, Reports, Dashboards, Data Loader, SFDX, Forcecom APIs
  • Development Tools: Visual Studio Code, IntelliJ, WebStorm, Sublime, Eclipse, Postman, Git, Jira
  • Databases: MySQL, SQL Server, Oracle
  • Methodologies: Agile Scrum, SDLC, DevOps, CI/CD pipelines
  • Visualforce pages
  • Deployment strategies
  • Object-oriented programming
  • Agile methodology
  • Workflow rules
  • Salesforce integration
  • Salesforce development and design
  • Salesforce lightning
  • Problem-solving
  • Excellent communication

Certification

  • Salesforce Certified Administrator (WI21)
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Nonprofit Cloud Consultant (NPSP)

Timeline

Senior Salesforce Administrator/Developer

The Salvation Army
10.2022 - Current

Salesforce Administrator

Human Rights Watch (HRW)
12.2019 - 10.2022

Web Developer

Human Rights Watch (HRW)
02.2018 - 12.2019

UI Developer

SmartIMS
03.2017 - 01.2018

Master of Science - Computer Science

Northwestern Polytechnic University
Hyndavi Krishna