Andrea Bunch
Goodyear,AZ
Summary
Andrea Bunch is excited to offer more than 5 years of telephone and in-person customer service. Andrea has outstanding communication and problem solving skills. Andrea is skilled at multitasking with a strong sense of detail and the ability to adapt in difficult situations. Andrea is proud to offer her knowledge, skills, and abilities she has developed in the course of her career.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Certified Languages International Inc.
02.2022 - 09.2024
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Resolved complaints to satisfy customers and encourage future transactions.
- Verified accuracy of data entered into system to produce error-free reports.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative
Goldman Sachs DBA GreenSky
07.2022 - 11.2022
- Responded to customer requests for products, services, and company information.
- Investigated and resolved accounting, service and delivery concerns.
- Delivered prompt service to prioritize customer needs.
Customer Service Representative
State of Arizona
06.2020 - 04.2021
- Responded to customer requests for products, services, and company information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Investigated and resolved customer inquiries and complaints quickly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Century High School
Hillsboro, ORSkills
- Customer service
- Communication
- Problem solving
- Multitasking
- Attention to detail
- Adaptability
- Account updating
- Record preparation
- System implementation
- Calm demeanor
- Decision-making
- Typing proficiency
Timeline
Customer Service Representative
Goldman Sachs DBA GreenSky
07.2022 - 11.2022
Customer Service Representative
Certified Languages International Inc.
02.2022 - 09.2024
Customer Service Representative
State of Arizona
06.2020 - 04.2021
High School Diploma -
Century High School
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