Andrea Burghardt
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
16
16
years of professional experience
Work History
Senior Office Technician
Los Angeles Unified School District, LAUSD
01.2020 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track students information.
Driver
Access Transportation
11.2015 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Campus Aide
Los Angeles Unified School District, LAUSD
09.2011 - 06.2019
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Utilized websites and social media to promote campus life, events and opportunities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Warehouse Worker
Kelly Services
08.2010 - 08.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified lead.
- Performed general housekeeping and cleaning tasks.
- Verified quantity and description of materials received by checking merchandise against packing list.
Security Officer
Staff Pro Inc
06.2007 - 08.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
No Degree - Computer And Information Sciences
Los Angeles Southwest College
Los Angeles, CANo Degree - Baking And Pastry Arts
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Alain Leroy Locke High School
Los Angeles, CA06.2005
Skills
- Office Operations
- Office Reception
- Correspondence and Office Documents
- Records Handling
- Administrative Assistance
- Filing Documents