Andrea Burk
Ohio City,Ohio
Summary
Versatile and results-driven professional with a proven track record at Indiana Michigan Power, adept in schedule coordination and critical thinking. Excelled in enhancing operational efficiency and fostering key relationships, demonstrating exceptional teamwork and computer skills. Achieved significant improvements in project delivery timelines and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Work Scheduler
Indiana Michigan Power
New Haven, IN
04.2022 - 06.2024
- Delegated tasks to utility line servicers.
- Created schedules for technician visits.
- Designed schedules tailored to line servicers.
- Interacted with customers to resolve inquiries efficiently.
- Provided support during outages as required.
- Delivered comprehensive administrative assistance.
- Managed workload efficiently, ensuring queue remained up to date.
- Reserved and managed meeting room availability.
- Performed data entry into computer systems for tracking purposes.
- Scheduled and confirmed appointments.
- Created, updated, and monitored project schedules for multiple departments.
- Coordinated with other departments regarding resources needed for specific projects.
Phlebotomist
Van Wert Health
Van Wert, Ohio
10.2020 - 03.2022
- Extracted blood specimens from diverse patient demographics utilizing venipuncture, finger sticks, and heel sticks.
- Checked patient information accuracy before sample collection.
- Verified accuracy of sample labels before dispatch to laboratory.
- Delivered tranquil care within patient environment.
- Conducted COVID-19 tests to determine patient results.
- Prepared cultures and slides for test result analysis.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimen samples and transported to laboratory for processing.
- Maintained a clean, safe, and organized work environment.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Sole Proprietor
Superior Machine And Tool
De Graff, Ohio
01.2009 - 09.2020
- Led operations as company owner.
- Negotiated agreements between buyers and manufacturers.
- Coordinated delivery timelines to ensure operational efficiency.
- Created accurate shipping documentation and invoices.
- Enhanced business relationships across manufacturing stages.
- Managed multiple diecast projects from initial concept to final completion.
- Managed all aspects of quality control.
- Organized and tracked financial data to ensure accurate records.
- Managed customer accounts, including billing and collections.
Education
Some College (No Degree) - Health Sciences
Edison State Community College
Piqua, OHSkills
- Schedule verification
- Client-specific scheduling
- Staff coordination
- Critical thinking
- Key relationship management
- Market forecasting
- Patient scheduling
- Materials management
- Invoice submission
- Customer service
- Timesheet management
- Schedule coordination
- Calendar management
- Payroll processing
- Strong work ethic
- Inventory tracking
- Meeting scheduling
- Order processing
- Telephone etiquette
- Medical terminology
- Client relations
- Teamwork and collaboration
- Computer skills
- Deadline tracking
Affiliations
- I am a very outgoing person, who loves to try new things.
- I love swimming and basketball.
- I am a self proclaimed chef, who loves to cook and bake.
Accomplishments
- My biggest accomplishment was saving a mans life on board an airplane. He was completely unresponsive and not breathing for several minutes. I worked with an ER doctor until we got him breathing again and medics could get him to the hospital. That was a very proud day for me and put all of my time in healthcare to use. I am happy to say he survived!
Certification
- Phlebotomy Certified
- Graduated with honors
References
References available upon request.
Timeline
Work Scheduler
Indiana Michigan Power
04.2022 - 06.2024
Phlebotomist
Van Wert Health
10.2020 - 03.2022
Sole Proprietor
Superior Machine And Tool
01.2009 - 09.2020
Some College (No Degree) - Health Sciences
Edison State Community College