McKenzie Shores
Norris ,IL
Summary
Highly organized Scheduler with relevant background in managing complex calendars, coordinating logistics, and streamlining administrative processes. Strengths include ability to prioritize tasks, multitask efficiently, and maintain confidentiality. Have consistently ensured smooth operations in previous roles by effectively reducing scheduling conflicts and improving overall efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Work Scheduler
Fulton County Health Department Help at Home
Canton , IL
05.2023 - Current
- Scheduled and confirmed appointments.
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Created, updated, and monitored project schedules for multiple departments.
- Maintained accurate records of all tasks completed by the team.
- Communicated schedule changes effectively throughout the organization when necessary.
- Offered reception coverage to relieve staff during absences or breaks.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Maintained positive working relationship with fellow staff and management.
- Performed data entry into computer systems for tracking purposes.
Waitress
Joes Place Marina And Resort
Norris, IL
03.2019 - 10.2024
- Performed basic math calculations when computing bills for customers' meals.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Organized take-out orders efficiently according to customer requests.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Relayed orders to service bar and kitchen via point-of-sale register system.
Supervisor of Operations
Pier Marquette
Peoria , IL
06.2022 - 07.2023
- Presented performance and productivity reports to supervisors.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Education
High School Diploma -
Canton High School
Canton, IL05-2022
Skills
- Schedule verification
- Client-specific scheduling
- Call management
- Effective multitasking
- Problem-solving
- Key relationship development
- Meeting scheduling
- Calendar management
- Inventory tracking
- Data entry
- Strong work ethic
Accomplishments
- Habitat for Humanity builds
- Operators Union Intern
- Honorary Green Hand Award
Certification
Osha certified for building and trades
Timeline
Social Work Scheduler
Fulton County Health Department Help at Home
05.2023 - Current
Supervisor of Operations
Pier Marquette
06.2022 - 07.2023
Waitress
Joes Place Marina And Resort
03.2019 - 10.2024
High School Diploma -
Canton High School
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