Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANDREA BUSSIE

Oak Forest,IL

Summary

Goal-oriented Account Manager with a strong foundation in the insurance industry. Started as an intern at State Farm and progressed into a licensed Account Manager role. Holds both Property & Casualty and Life Insurance licenses, demonstrating proven ability to meet and exceed performance targets through effective communication, needs-based selling, and relationship building.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Account Manager

Adam Webber State Farm Agency
01.2024 - Current
  • Manage full sales cycle, from cold calling 300-400 leads weekly to closing new business and onboarding clients.
  • Strategically identify prospects and present tailored insurance solutions (auto, home, life, etc.) and convert leads to long-term customers.
  • Exceeded monthly sales quota by an average of 132% in Q1, peaking at 239% in January.

Sales Development Representative

Adam Webber State Farm Agency
06.2023 - 01.2024
  • Cold called 200-300 prospects weekly to generate qualified leads for the sales team.
  • Participated in weekly coaching sessions on sales techniques, insurance policy knowledge, and customer engagement strategies.

Server/Bartender

Old Tinley Pub and Eatery
05.2022 - 01.2024
  • Operated independently as the sole front-of-house staff, managing bar service, food orders, and customer interactions.
  • Maintained cleanliness and organization of the bar and dining area, including restocking supplies and prepping garnishes.
  • Handled all cash transactions manually without a point-of-sale system, accurately balancing revenue and tips.
  • Delivered exceptional service in a fast-paced environment, building rapport with regular customers and maintaining a loyal clientele.

Education

Bachelor's Degree - Business Management

Illinois State University
Normal
08.2023

Skills

  • Cold Calling
  • Customer Service
  • Objection Handling
  • Microsoft Office
  • CRM Software (Salesforce)
  • Goal oriented
  • Customer satisfaction

Certification

  • Property & Casualty Insurance License - January 2024
  • Life Insurance License - December 2024

Timeline

Account Manager

Adam Webber State Farm Agency
01.2024 - Current

Sales Development Representative

Adam Webber State Farm Agency
06.2023 - 01.2024

Server/Bartender

Old Tinley Pub and Eatery
05.2022 - 01.2024

Bachelor's Degree - Business Management

Illinois State University