Andrea Colasuonno
Winter Garden,FL
Overview
12
12
years of professional experience
Work History
Photopass Photographer
The Walt Disney Company
11.2023 - Current
- Responsible for capturing memories for guests.
- Ensured exceptional guest experience for children and adults.
- Ensuring all photos taken are of high quality.
- Offer photo opportunities, and inform guests of the variety of services available through Disney Photo Imaging.
- Fulfilling guest orders and ensuring guest satisfaction.
- Proactively engaging with guests.
Attractions Attendant
Universal Studios
07.2023 - 01.2024
- Assisted in daily cleaning, organization and inspection of rides and corresponding
- equipment.
- Double-checked all of the guest restraints and safety.
- Explained safety procedures and rules to riders before each ride started.
- Conducted thorough pre-operation inspections of all ride equipment daily.
- Operated amusement park rides safely and efficiently.
- Provided exceptional customer service by answering questions and addressing concerns.
- professionally.
- Communicated effectively with other team members to maintain smooth operations.
- Monitored guest behavior during ride operation to ensure compliance with safety guidelines.
- Addressed any issues or concerns that guests had while on the ride promptly and courteously.
- Assisted guests with boarding and disembarking from rides.
- Enforced all safety regulations, and stayed current with safety rules and procedures.
- Assisted in emergency situations, such as evacuating riders.
- Managed queue lines efficiently, keeping wait times minimal for guests.
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
Paraprofessional
NYC Department of Education
04.2019 - 08.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Counselor
Kings Bay Y
09.2017 - 04.2019
- Supervised children during indoor and outdoor playtime activities.
- Maintained records for attendance, behavior and other activity in alignment with facility
- requirements.
- Communicated effectively with parents about their child's daily progress.
- Helped serve and supervise children during meal times.
- Maintained clean, organized, and safe environment for children to thrive in.
- Prepared and served meals and snacks for children.
- Set up materials needed for daily activities, such as artsand crafts or storytelling sessions.
- Entertained children and redirected inappropriate behavior.
- Planned or guided developmentally appropriate activities to build skills and encourage
- exploration.
- Cleaned and sanitized play areas, surfaces and toys to prevent germ spread.
- Communicated openly and appropriately to build positive rapport with children, parents
- and staff.
- Assisted school-aged children with instructional plans for homework.
- Maintained records for attendance, behavior and other activity in alignment with facility.
Sales Associate
Staples
07.2013 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Bishop Kearney
Brooklyn, NY2012
Associate Degree - Liberal Arts
Kingsborough Community College
Brooklyn, NY01.2017
Timeline
Photopass Photographer
The Walt Disney Company
11.2023 - Current
Attractions Attendant
Universal Studios
07.2023 - 01.2024
Paraprofessional
NYC Department of Education
04.2019 - 08.2023
Counselor
Kings Bay Y
09.2017 - 04.2019
Sales Associate
Staples
07.2013 - 12.2016
High School Diploma -
Bishop Kearney
Associate Degree - Liberal Arts
Kingsborough Community College