
Bilingual professional fluent in English and Spanish, with strong proficiency in Microsoft Word, Excel, and PowerPoint. Possesses a solid background in customer service, utilizing active listening and a positive demeanor to foster effective relationships. Recognized for initiative in completing work-related tasks and maintaining high standards of service delivery. CPR/IED certified and trained in NARCAN administration. Demonstrates exceptional collaboration and adaptability, consistently achieving desired outcomes through discretion, reliability, and effective communication skills.