Summary
Work History
Education
Skills
Timeline
Generic

Andrea Diening

Black Diamond

Summary

Focused individual rejoining the workforce after years of managing a household. Exhibits strong organizational, time management, and problem-solving capabilities. Aims to leverage previous work experience and newly acquired skills to contribute effectively to team success and organizational growth.

Work History

Administrative Assistant

Harley Davidson Inc
Calgary, AB
2015 - 2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Sales Representative

Titan Alarm
Calgary, AB
2013 - 2015
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Arts - Psychology

St.Mary’s University
Calgary, Canada
06.2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Timeline

Administrative Assistant

Harley Davidson Inc
2015 - 2017

Sales Representative

Titan Alarm
2013 - 2015

Bachelor of Arts - Psychology

St.Mary’s University

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