Summary
Work History
Education
Skills
Timeline
Generic

Andrea Diening

Black Diamond

Summary

Focused individual rejoining the workforce after years of managing a household. Exhibits strong organizational, time management, and problem-solving capabilities. Aims to leverage previous work experience and newly acquired skills to contribute effectively to team success and organizational growth.

Work History

Administrative Assistant

Harley Davidson Inc
2015 - 2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Sales Representative

Titan Alarm
2013 - 2015
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Arts - Psychology

St.Mary’s University
Calgary, Canada
06.2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Timeline

Administrative Assistant

Harley Davidson Inc
2015 - 2017

Sales Representative

Titan Alarm
2013 - 2015

Bachelor of Arts - Psychology

St.Mary’s University

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