Andrea Elizondo
Willowbrook Cardiovascular Associates
Houston
15
years of professional experience
Dedicated Medical Assistant with expertise in HIPAA compliance and patient scheduling. Known for professionalism, compassion, and strong customer service skills.
Compassionate Medical Assistant with a strong background in patient care and medical procedures. Expertise in medical terminology and customer service, ready to enhance patient experiences and support clinic efficiency.
Work History
Medical Assistant
15 Years- Assist in patient intake and documentation processes to enhance workflow efficiency.
- Conduct routine vital sign checks and prepared patients for examinations.
- Perform EKG's, PT/INR's, BP checks, medication injections, apply heart monitors to patients, and bill for the heart monitors, medication refills, prior authorizations, and appeals, send our referrals for infusion center medication, home health, and lymphedema care, prep patient, and assist physician for in office procedures, tend to nurse line messages from patients and other medical facilities, oversee medical assistants to insure smooth running of daily operations in clinic, train,and mentor new medical assistants, hold daily huddles with all office staff.
- Sanitize restock,and organize exam rooms and medical equipment.
- Obtain client medical history, medication information, symptoms, and allergies.
- Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
- Perform medical records management, including filing, organizing and scanning documents.
- Educate patients on treatment plans, fostering better understanding of cardiovascular health.
- Coordinate appointment scheduling, optimizing patient flow and reducing wait times.
- Manage electronic health records, ensuring accuracy and compliance with regulations.
Education
GED
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Phlebotomy
Procedure assistance
Compassionate
Patient assessments
Medical procedures
Professionalism and ethics
Maintaining confidentiality
Insurance verification
Appointment setting
Sterilization techniques
First aid
Medical supply inventory
Simple dressings
Prioritizing stat orders
Professional bedside manner
Monitoring patient progress
Reliable transportation
Timeline
Medical Assistant
Willowbrook Cardiovascular Associates
08.2011 - CurrentRead More
North Shore High School
GED
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