Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Erbacci

San Diego,CA

Summary

Friendly and dependable professional with a background in luxury retail, hospitality and customer service. Currently studying digital marketing and visual communication. I stand out for creating positive guest experiences, working efficiently in fast-paced environments and contributing to smooth teamwork. I’m a strong communicator who can multitask and is passionate about service-oriented roles.

Overview

4
4
years of professional experience

Work History

Host

Puesto
05.2025 - Current
  • Greet and engage with guests warmly to create a welcoming first impression
  • Deliver strong, personalized guest service in a fast-paced, high-volume dining environment
  • Manage reservation system, organize seating charts, and assist with administrative tasks such as waitlist coordination and shift notes
  • Adapt quickly to changing guest flow and peak hours, ensuring smooth front-of-house operations under pressure

Luxury Salesperson

Tiziana Terenzi & Bond No.9 at Neiman Marcus
10.2023 - 02.2025
  • Delivered outstanding, personalized service in high-end retail environment
  • Built strong connections with high-profile customers
  • Maintained product presentation, restocked inventory and handled administrative tasks such as sales tracking and inventory reports
  • Adapted quickly to shifting client needs and busy retail traffic, ensuring smooth service under pressure

Sales Associate

Footlocker
07.2022 - 10.2023
  • Assisted customers in product selection, providing personalized recommendations and enhancing shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Maintained product displays and inventory levels, contributing to store organization and visual merchandising standards.
  • Collaborated with team members to achieve sales goals, fostering a positive work environment through effective communication.

Seasonal Front Desk

Tropicana Hotel
08.2021 - 10.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Education

Diploma - Marketing & Tourism

I.T.S. Oriani Faenza

Certification - Digital Marketing

UCSD Extension

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Detail-oriented
  • Professional appearance
  • Guest relations
  • Customer engagement
  • Task prioritization

Languages

English – Fluent
Spanish – Fluent
Italian – Fluent

Timeline

Host

Puesto
05.2025 - Current

Luxury Salesperson

Tiziana Terenzi & Bond No.9 at Neiman Marcus
10.2023 - 02.2025

Sales Associate

Footlocker
07.2022 - 10.2023

Seasonal Front Desk

Tropicana Hotel
08.2021 - 10.2021

Certification - Digital Marketing

UCSD Extension

Diploma - Marketing & Tourism

I.T.S. Oriani Faenza

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Andrea Erbacci