Summary
Overview
Work History
Education
Timeline
Generic

Andrea Evans

Dallas

Summary

Ambitious business professional with over 10 years of experience in sales, customer relations, employee management and office procedures. Highly organized, efficient and task-oriented individual; set standards and adapts business policies and guidelines into efficient office/employee systems.

Overview

30
30
years of professional experience

Work History

PSR

Cencora
04.2021 - Current
  • Manage high volume of inbound and outbound calls.
  • Deliver exceptional patient experience through inbound and outbound call resolution within established protocols and a first call resolution.
  • Meet personal team qualitative and quantitative metrics.
  • Problem solving.
  • Being an empathetic consultant in encouraging and educating patients.

PSR

AmerisourceBergen
11.2019 - 04.2021

Scheduler

Petro Chemical Transport
06.2008 - 05.2019
  • Responsible for ordering and inventory management of timely and efficient petroleum products deliveries to multiple customers across the United States.
  • Work with operations and supervisory staff in maximizing profits through innovative and effective driver scheduling and dissemination of needed information to drivers and fellow employees.
  • Assist management staff with special projects to track performance.
  • Microsoft Office, (Access, Excel, Outlook, Power Point, Word, Binder), Word Perfect, CITRIX, Typing 60+ WPM, Data Entry, 8+ phone lines.

Technician

Sprint/Nextel
01.2005 - 12.2007
  • Refurbish cell phones.
  • Restore data.
  • Inventory control/Quality control.

Supervisor

American Seating
04.1995 - 12.2004
  • Supervise office system in ensuring quality and on time shipments and satisfied customers.
  • Scheduled employee hours and posting overtime when needed.
  • Implementing programs to gain success of the employees and the company as a whole.

Education

Associate of Arts -

Dallas Community College
Dallas, TX
05-2024

License - undefined

Champions School of Real Estate
05.2013

Certificate - undefined

Dallas Community College
Grand Rapids, MI
12.2004

Diploma -

Central High School
Grand Rapids, MI
06.1992

Timeline

PSR

Cencora
04.2021 - Current

PSR

AmerisourceBergen
11.2019 - 04.2021

Scheduler

Petro Chemical Transport
06.2008 - 05.2019

Technician

Sprint/Nextel
01.2005 - 12.2007

Supervisor

American Seating
04.1995 - 12.2004

License - undefined

Champions School of Real Estate

Certificate - undefined

Dallas Community College

Associate of Arts -

Dallas Community College

Diploma -

Central High School

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Andrea Evans