Hi, I’m
Ariel Bledsoe
PSR
Jackson,TN
Summary
Outgoing , skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to the team.
Overview
8
years of professional experience
Work History
CVS Specialty PharmacyJackson, TN
PSR
09.2021 - Current
Job overview
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Used Sprx to schedule appointments.
- Educated patients on medicine and at-home healthcare tools.
- Followed document protocols to safeguard confidentiality of patient records.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Balanced deposits and credit card payments each day.
- Organized patient records and database to facilitate information storage and retrieval.
- Managed over 50-70 customer calls per day
- Reviewed and corrected claim errors to facilitate smooth processing.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Applied administrative knowledge and courtesy to explain procedures and services to patients
Family Check AdvanceHuntingdon, TN
Assistant Manager
04.2021 - 09.2021
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
ServerJackson, TN, Garden
Server
08.2017 - 09.2021
Job overview
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Operated POS terminals to input orders, split bills and calculate totals
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Managed closing duties, including restocking items and reconciling cash drawer
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
- Prepared salads and appetizers to back up kitchen staff
- Promoted desserts, appetizers and specialty drinks
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
Bledsoe Funeral Home
05.2017 - 08.2017
Job overview
- Coded invoices and other records to maintain organized and accurate records
- Kept supply in line with demand by effectively managing inventory control to reduce work flow gaps
- Calculated and verified figures using 10-key calculator
- Processed journal entries, online transfers and payments
- Answered front desk phones
- Maintained cleanliness of front entry area
Sparkys Pizzeria
04.2015 - 05.2017
Job overview
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination
- Placed reservations through phone and email onto paper
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
- Operated POS terminals to input orders, split bills and calculate totals
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
Education
Jackson State Community College
Associate’s Degree from Health Sciences
05.2020
Liberty Technology Magnet High School
High School Diploma
2017
Skills
- Team development
- Strategy development
- Problem solving
- Mobile marketing
- Interactive marketing
- Sales promotions
- Dedicated team player
- Attention to Detail
- Teamwork and Collaboration
- Active Listening
- Multitasking Abilities
- Analytical and Critical Thinking
Timeline
PSR
CVS Specialty Pharmacy
09.2021 - Current
Assistant Manager
Family Check Advance
04.2021 - 09.2021
Server
ServerJackson, TN, Garden
08.2017 - 09.2021
Bledsoe Funeral Home
05.2017 - 08.2017
Sparkys Pizzeria
04.2015 - 05.2017
Jackson State Community College
Associate’s Degree from Health Sciences
Liberty Technology Magnet High School
High School Diploma