Hannah Brandenburg
Paxton,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
PSR
Carle Foundation Hospital
Champaign, IL
01.2023 - Current
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
Server
Texas Roadhouse
Champaign, IL
03.2021 - 02.2023
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Prepared checks, itemizing total meal costs and taxes.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
Education
High School Diploma -
Oakwood High School
Fithian, IL05-2020
Art Education
Eastern Illinois University
Charleston, ILSkills
- Multitasking
- Team Management
- Training & Development
- Attention to Detail
- Analytical Thinking
- Excellent Communication
- Friendly, Positive Attitude
- Epic Software Proficiency
- Fast hands on learner
Accomplishments
- Working on receiving my CHAA certification in my current PSR role.
References
References available upon request.
Timeline
PSR
Carle Foundation Hospital
01.2023 - Current
Server
Texas Roadhouse
03.2021 - 02.2023
High School Diploma -
Oakwood High School
Art Education
Eastern Illinois University
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