Andrea Flores Arevalo
Seminole,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Diagnostic Clinic Medical Group
Largo , FL
2023.12 - Current
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
- Developed treatment plans based on individualized assessment of each patient's needs.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Participated in weekly case conferences with members of the healthcare team for each assigned patient.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
- Documented patient counters in hospital system and initiated follow-up actions.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Implemented patient care coordination programs aimed at improving patient health outcomes.
- Coordinated with community resources to provide comprehensive support to patients.
- Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
Diabetes Support Coach
Blue Circle Health
2022.09 - 2023.06
- Provide on site support to assigned clinic
- Help bridge providers to patients and patients to providers
- Provide patient with resources to achieve blood glucose management, remind patient of appointments and direct any concerns to providers
- Schedule and participate in social diabetes events in local community
- Report any patient encounter on secure online database.
Diabetes Support Coach
University of Florida College of Medicine, Remote
2021.11 - 2022.09
- Provide on site support to assigned clinic
- Help bridge providers to patients and patients to providers
- Provide patient with resources to achieve blood glucose management, remind patient of appointments and direct any concerns to providers
- Schedule and participate in social diabetes events in local community
- Report any patient encounter on secure online database.
Clinical Service Representative
UNIVERSITY OF FLORIDA COLLEGE OF DENTISTRY
Seminole , FL
2014.10 - 2021.11
- Schedule appointments and assisted in record keeping for patients across twelve doctors and faculty
- Assisted patients by working with commercial and government insurance companies to obtain prior authorizations, eligibility of coverage and medication refill requests
- Answered high volume of patient calls and transferred calls when necessary to the appropriate individuals.
Guest Services
THE HERMITAGE, MUSEUM
Nashville , TN
2014.03 - 2014.10
- Guided guests around the former property and home of the 7th United
- States President Andrew Jackson
- Conducted daily group orientations for Guests.
Store Manager
UPTOWN TREASURES AND CONSIGNMENT
Nashville , TN
2011.07 - 2013.03
- Responsible for tracking inventory, arranging store displays, opening and closing the store, recording consignment, and dropping off deposits to the bank.
Education
AA -
St Petersburg College
05.2021
High school diploma or GED -
05.2014
Skills
- Answering Telephones
- Record keeping and calendar scheduling
- Medical Scheduling
- Insurance Verification
- Medical Terminology
- Guest Services
- Recruiting
- Store Management Experience
- Microsoft Office
- Event planning
- Dental office experience
- Diabetes care
- Customer service
- Organizational skills
- Medical records
- Verbal and Written Communication
- Critical Thinking
- Work Coordination
- Data Entry
- Decision Making
Certification
- Diabetes Paraprofessional Level 1 Career Path Certificate
- The Art of Medical Interpretation, (Spanish to English), CCCS - 2023
Languages
Timeline
Patient Care Coordinator
Diagnostic Clinic Medical Group
2023.12 - Current
Diabetes Support Coach
Blue Circle Health
2022.09 - 2023.06
Diabetes Support Coach
University of Florida College of Medicine, Remote
2021.11 - 2022.09
Clinical Service Representative
UNIVERSITY OF FLORIDA COLLEGE OF DENTISTRY
2014.10 - 2021.11
Guest Services
THE HERMITAGE, MUSEUM
2014.03 - 2014.10
Store Manager
UPTOWN TREASURES AND CONSIGNMENT
2011.07 - 2013.03
AA -
St Petersburg College
High school diploma or GED -
- Diabetes Paraprofessional Level 1 Career Path Certificate
- The Art of Medical Interpretation, (Spanish to English), CCCS - 2023
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