Andrea Forbes
Millville,NJ
Summary
Hello my name is Andrea Forbes. I am a very fast learner. My goal is to work my way to the top. I've been in the health field since 2008. Also had many different positions while working in that field. I've gained a-lot of experience, and knowledge. I am currently in school for Medical Assistant. I graduated December of this year.
I have gained a wealth of knowledge, learning how to interact with various personalities and understanding that individuals with disabilities have feelings too, despite their challenges in the real world. The consumers I've worked with have had a profound impact on me, fostering a deep love and strong bond with each of them. As a motivated professional with several years of experience, I excel at managing multiple priorities to ensure the company operates efficiently. I am a communicative team leader with exceptional time management and documentation skills, adept at supervising employee performance and inspiring new talent.i've learned so many disabilities how to handle every type of personality and i've learned just because they have a disability and they can't live in the real world they have feelings too. and the consumers i've worked with had a major impact because i grew love for all of them and a great bond. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager/ DSP
The Arc of Atlantic County
Hammonton, NJ
05.2020 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Implemented new procedures or systems to improve efficiency within the organization.
Direct Support Professional
The Arc of Atlantic County
Hammonton, NJ
04.2020 - Current
- Taking care of ddd residents in a home environment
- Cooking cleaning and giving meds is required I also make sure they are achieving they daily goals and keeping them safe
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Accompanied or transported clients to appointments, errands and social activities.
- Transported clients to doctor's appointments and errands.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Monitored client's well-being, safety and comfort under physician direction.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Residential Counselor
The Arc of Atlantic County
Hammonton, NJ
04.2020 - Current
- I've worked almost every position in a group home setting
- I've been with the arc since April of 2020
- I am currently still an employee.
- Provided guidance and support to clients in need of assistance with daily living skills.
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
- Conducted intakes of new clients and developed individualized treatment plans based on their needs.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Ensured compliance with all safety regulations set forth by local authorities.
- Supervised medication administration according to physician instructions.
Certified Nursing Assistant
Bishop McCarthy
Vineland, NJ
11.2018 - 04.2020
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately
Direct Care Staff
vineland developmental center
Vineland, NJ
10.2008 - 06.2012
- My duties was to take care of mentally disabled women and men
- Showing them everyday proper hygiene
- Also lifting 50lbs and over using proper lifting and using a mechanical lift
- Showing each consumer compassion and love letting them know they are safe with me and showing them that i care about them and they feelings.I learned different types of disabilities and how to deal and handle them, I also learned how to use certain machines like a feeding machine
- How to handle a consumer if they are in attack mode to protect myself&them
Education
Certificate in Medical Assisting -
Prism Career Institute
Cherry Hill10.2024
Associate in Healthcare management -
Ultimate Medical Academy-Clearwater
Clearwater, FL05.2020
diploma - algebra, science, history
vineland high school
Vineland, NJ06.2008
certificate - CNA/HHA
votec
Bridgeton, NJ01.2008
Skills
- Direct Support
- CNA
- Documentation review
- Customer service
- Employee Scheduling
- Orientating and training
- Performance reviewing
- Employee engagement
- Workload Management
- Microsoft Office expertise
- Staff Supervision
- Reporting and documenting
- Strategic Planning
- Team motivation
- Compliance understanding
- Succession Planning
- Staff Development
- Google Drive
Certification
- CPR/First Aid April 2024 to April 2026
- Driver's License September 2013 to September 2026
- CPR September 2024 to September 2026
- Certified Nursing Assistant (CNA)
Languages
English
Professional
Spanish
Limited
Timeline
Assistant Manager/ DSP
The Arc of Atlantic County
05.2020 - Current
Direct Support Professional
The Arc of Atlantic County
04.2020 - Current
Residential Counselor
The Arc of Atlantic County
04.2020 - Current
Certified Nursing Assistant
Bishop McCarthy
11.2018 - 04.2020
Direct Care Staff
vineland developmental center
10.2008 - 06.2012
Certificate in Medical Assisting -
Prism Career Institute
Associate in Healthcare management -
Ultimate Medical Academy-Clearwater
diploma - algebra, science, history
vineland high school
certificate - CNA/HHA
votec