ANDREA FRANKS
Fairfax,CA
Summary
Trusted Operations Leader experienced in managing multi-million-dollar organizations with oversight of 100 employees and vendor relationships. Delivered effective communication and problem resolution through mature judgment and calm problem-solving. Focused on providing reliability, initiative, and polished organization to support private families or executives.
Operations Leader directing a multi-million-dollar organization, optimizing daily activities and fostering a professional environment. Managed 100 employees, enhancing operational efficiency through effective scheduling, coaching, and conflict resolution. Cultivated strong vendor relationships, ensuring timely service and support for business operations.
Overview
1
1
year of post-secondary education
37
37
years of professional experience
Work History
Store Director
UNITED MARKETS
01.1995 - Current
- Provide overall leadership for a multi-million-dollar organization, directing daily operations and ensuring a consistently professional and well-run environment.
- Managed approximately 100 employees, overseeing scheduling, staffing, coaching, training, payroll, and sensitive personnel matters to maintain operational efficiency.
- Oversaw purchasing and procurement, prioritizing quality and availability while managing service and financial considerations to optimize resource allocation.
- Coordinated relationships with approximately 50 vendors, ensuring effective communication and timely resolution of purchasing, delivery, and service issues to support business operations.
- Facilitated management of various priorities to ensure smooth operations. and unexpected situations simultaneously while remaining calm, organized, and solution-oriented.
- Plan and coordinate events, meetings, special programs, and activities involving employees, vendors, customers, and business partners.
- Maintain confidential information and exercise sound judgment in sensitive employee and business matters.
- Use Microsoft Office, Excel, Outlook, scheduling platforms, payroll systems, and business-management software.
- Build long-standing professional relationships through reliability, clear communication, follow-through, and exceptional customer service.
Clerk
GUASCO'S MARKET
01.1990 - 01.1995
- Delivered attentive customer service and supported daily store operations, contributing to a positive shopping experience in a busy retail environment.
- Assisted customers with inquiries and provided product recommendations.
- Operated cash register and processed transactions efficiently.
- Managed inventory and stock levels to ensure product availability.
- Cultivated strong communication, organization, and service skills, establishing a solid foundation for a successful leadership career.
Education
Leadership Institute Graduate -
San Rafael Leadership Institute
San Rafael, CA 01.2025 - 08.2025
Skills
- Payroll software
- Scheduling software
- Microsoft Office
- Excel
- Outlook
- Business management software
Household And Family Management
- Successfully raised two children and managed a busy household while maintaining a demanding 50+ hour professional career.
- Coordinated complex calendars involving school, practices, tournaments, appointments, transportation, travel, and family commitments.
- Managed travel logistics, accommodations, meals, equipment, and changing schedules associated with competitive travel sports.
- Planned family events and special occasions while managing household purchasing, errands, budgeting, and daily responsibilities.
- Developed the ability to anticipate needs, respond to unexpected changes, and keep a complex household running smoothly and reliably.
Education And Professional Development
- Successfully raised two children and managed a busy household while maintaining a demanding 50+ hour professional career.
- Coordinated complex calendars involving school, practices, tournaments, appointments, transportation, travel, and family commitments.
- Managed travel logistics, accommodations, meals, equipment, and changing schedules associated with competitive travel sports.
- Planned family events and special occasions while managing household purchasing, errands, budgeting, and daily responsibilities.
- Developed the ability to anticipate needs, respond to unexpected changes, and keep a complex household running smoothly and reliably.
Technology And Administrative Systems
- Successfully raised two children and managed a busy household while maintaining a demanding 50+ hour professional career.
- Coordinated complex calendars involving school, practices, tournaments, appointments, transportation, travel, and family commitments.
- Managed travel logistics, accommodations, meals, equipment, and changing schedules associated with competitive travel sports.
- Planned family events and special occasions while managing household purchasing, errands, budgeting, and daily responsibilities.
- Developed the ability to anticipate needs, respond to unexpected changes, and keep a complex household running smoothly and reliably.
Personal And Professional Qualities
- Successfully raised two children and managed a busy household while maintaining a demanding 50+ hour professional career.
- Coordinated complex calendars involving school, practices, tournaments, appointments, transportation, travel, and family commitments.
- Managed travel logistics, accommodations, meals, equipment, and changing schedules associated with competitive travel sports.
- Planned family events and special occasions while managing household purchasing, errands, budgeting, and daily responsibilities.
- Developed the ability to anticipate needs, respond to unexpected changes, and keep a complex household running smoothly and reliably.
Value To Private Household Or Principal
- Successfully raised two children and managed a busy household while maintaining a demanding 50+ hour professional career.
- Coordinated complex calendars involving school, practices, tournaments, appointments, transportation, travel, and family commitments.
- Managed travel logistics, accommodations, meals, equipment, and changing schedules associated with competitive travel sports.
- Planned family events and special occasions while managing household purchasing, errands, budgeting, and daily responsibilities.
- Developed the ability to anticipate needs, respond to unexpected changes, and keep a complex household running smoothly and reliably.
Executive Profile - Summary
- Successfully raised two children and managed a busy household while maintaining a demanding 50+ hour professional career.
- Coordinated complex calendars involving school, practices, tournaments, appointments, transportation, travel, and family commitments.
- Managed travel logistics, accommodations, meals, equipment, and changing schedules associated with competitive travel sports.
- Planned family events and special occasions while managing household purchasing, errands, budgeting, and daily responsibilities.
- Developed the ability to anticipate needs, respond to unexpected changes, and keep a complex household running smoothly and reliably.
Timeline
Leadership Institute Graduate -
San Rafael Leadership Institute
01.2025 - 08.2025
Store Director
UNITED MARKETS
01.1995 - Current
Clerk
GUASCO'S MARKET
01.1990 - 01.1995