Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Andrea Frase

Denver,CO

Summary

Seasoned individual with a demonstrating track record of providing excellent customer service, insuring customer satisfaction while maintaining a professional and organized atmosphere. Possessing excellent communication, interpersonal, and problem solving skills. Committed to delivering an outstanding dinning experience to each and every customer.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Cocktail Server

Mickey's Top Sirloin
06.2016 - 05.2023
  • Effectively managed large parties while providing efficient, attentive service to ensuring accuracy with orders.
  • Delivered accurate orders by listening attentively through noise and distraction
  • Maintained friendly demeanor in chaotic atmosphere to fulfill customer requests
  • Suggested additional items to customers to increase restaurant sales
  • Withdrew any unnecessary clutter from tables to ensure cleanliness and comfort for guests
  • Wrote down patrons orders and accurately enter into computer for transmittal to kitchen staff
  • Assisted with training new wait staff members to ensure proper procedures were followed at all times
  • Memorized frequent customers preferences to build relationship and loyalty

Assistant Photographer

Denny Fenbers
05.2013 - 02.2017
  • Utilized a range of photography equipment and techniques to capture desired images
  • Adjusted subjects, equipment, and lighting to insure picture composition
  • Set up and operated equipment to create original images
  • Developed and eye for detail leading to constantly high quality images

Server

Buffalo Wild Wings
03.2016 - 08.2016
  • Checked in with guests throughout meal service, replenishing drinks and catered to additional requests as needed
  • Greeted and accommodated guests building positive experience from first interaction
  • Set up and tear down efficiently within work hours


Manager / Server

TA Travel Centers Of America
06.2006 - 02.2016
  • Managed a team of 6 to 8 people
  • Handling and maintain cash within a register and safe
  • Prioritized multiple tasks in a dynamic environment while maintaining my composer
  • Prepared and served food and beverages to customers
  • Handled customer complaints and resolved the issue

Education

Bachelor of Arts - Photography

Art Institute of Colorado, Denver, CO
03.2013

High School Diploma -

Adams City High School, Commerce City, CO
05.2005

Skills

  • Guest relation management
  • Food running
  • Accurate cash handling
  • Customer relations
  • Efficient multitasking
  • Order accuracy
  • POS system expertise
  • Conflict and complaint resolution

Certification

  • Tip Certification
  • Photography

References

Allyson Saunders

720-550-0279


Breanna Oniell

720-653-5211

Timeline

Lead Cocktail Server - Mickey's Top Sirloin
06.2016 - 05.2023
Server - Buffalo Wild Wings
03.2016 - 08.2016
Assistant Photographer - Denny Fenbers
05.2013 - 02.2017
Manager / Server - TA Travel Centers Of America
06.2006 - 02.2016
Art Institute of Colorado - Bachelor of Arts, Photography
Adams City High School - High School Diploma,

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Andrea Frase