Litzy Gaona Reyes
Henderson
Summary
Motivated and friendly worker with a proven track record of excelling in challenging work environments. Skilled in maintaining organization, thriving under pressure, and effectively managing difficult situations. Adept at fostering order and ensuring smooth operations. Ready to take on new tasks and contribute to a dynamic team.
Overview
6
6
years of professional experience
Work History
Lead Cocktail Server
Komodo
03.2022 - Current
- Efficiently managed section and delivered impeccable guest service.
- Utilized knowledge of menu for superior guest interaction.
- Coached newcomers in the department for optimal job performance.
- Maintained operational efficiency while ensuring professional conduct under demanding conditions.
Head Cocktail Server
Here Kitty Kitty Speakeasy
03.2022 - Current
- Company Overview: Resorts world
- Possess in-depth knowledge of cocktail menu and craft cocktails.
- Introduced guests to different flavors and created a fun ambiance to match the speakeasy.
- Ensured maximum quality while preparing and garnishing drinks.
- Curated personalized cocktail experiences tailored to guest preferences.
VIP Cocktail Server
Red Tail Zouk Group
03.2022 - 11.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Maintained compliance with table standards while driving additional revenue.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Host
China Poblano
06.2021 - 02.2022
- Company Overview: Boulevard Tower, 3708 Las Vegas Blvd S Level 2, Las Vegas, NV 89109
- Directed guest into the restaurant and around the casino
- Recommended, and sold every menu on the item with my extensive knowledge of the menu
- Made strong relationships with returning customers
- Knew how to keep calm in a difficult situation and react fast so the higher level positions could address the guest
- Boulevard Tower, 3708 Las Vegas Blvd S Level 2, Las Vegas, NV 89109
Host/ Busser
Firefly Tapas Kitchen and Bar
02.2019 - 06.2021
- Company Overview: 3824 Paradise Rd, Las Vegas, NV
- Enhanced group efficiency by closely training and mentoring new employees
- Maintaining seating charts for optimal station rotations
- Took reservations by phone and in person, providing helpful, accurate responses to inquiries
- Coordinated efforts of wait staff to balance workload between all bar and restaurants sections
- Knew how to sell the finest things in our menu in the utmost urgency
- 3824 Paradise Rd, Las Vegas, NV
Host
Tacos and Beer
01.2019 - 03.2020
- Company Overview: 3900 Paradise Rd, Las Vegas, NV
- Resolve customer concerns and handled request with the utmost profession
- Monitored dining rooms for seating availability, service safety, and well being of guests
- Checked menus to ensure cleanliness and proper presentation
- 3900 Paradise Rd, Las Vegas, NV
Education
Associates Of Science -
College of Southern Nevada
Las Vegas, NVSkills
- Upsaling while providing exceptional service
- Guest Relations
- Task prioritization
- Bilingual
- Works well in a fast-paced environment and high volume
Languages
Spanish
Native or Bilingual
Timeline
VIP Cocktail Server
Red Tail Zouk Group
03.2022 - 11.2023
Lead Cocktail Server
Komodo
03.2022 - Current
Head Cocktail Server
Here Kitty Kitty Speakeasy
03.2022 - Current
Host
China Poblano
06.2021 - 02.2022
Host/ Busser
Firefly Tapas Kitchen and Bar
02.2019 - 06.2021
Host
Tacos and Beer
01.2019 - 03.2020
Associates Of Science -
College of Southern Nevada
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