Elisabeta Patrascu
Aventura
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience .
Overview
9
9
years of professional experience
Work History
Server
Ninos Beach Restaurant
05.2023 - 10.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
SCARPETTA RESTAURANT
09.2020 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server, Banquet server
ST. REGIS HOTEL
05.2015 - 02.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Cultivated warm relationship with regular customers
- Explained menu items and suggested appropriate option for food allergy concern
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Resolved customers complaints promptly and professionally to maintain positive reputation
- Provided excellent customer service by anticipating needs and responding promptly to request
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Answered guest questions about event plans and food service choices
- Met with chef to review daily specials and menu changes
- Set up banquet tables and chairs based on event requirements
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
GED -
Turism and Hospitality
07.2008
Skills
- Menu memorization
- Beverage preparation
- Food and beverage pairings
- Guest relation management
- Wine service
- Daily specials memorization
- Hospitality service expertise
Timeline
Server
Ninos Beach Restaurant
05.2023 - 10.2024
Server
SCARPETTA RESTAURANT
09.2020 - 04.2023
Server, Banquet server
ST. REGIS HOTEL
05.2015 - 02.2020
GED -
Turism and Hospitality
Similar Profiles
Emerson BatresEmerson Batres
Busboy at Ninos Beach RestaurantBusboy at Ninos Beach Restaurant
Andressa Maluf MartinAndressa Maluf Martin
Server at Ninos Italian RestaurantServer at Ninos Italian Restaurant
Taylor BonvillionTaylor Bonvillion
Marketing Manager at 200 North Beach Restaurant & Hurricane Hunter BarMarketing Manager at 200 North Beach Restaurant & Hurricane Hunter Bar