Andrea Frutos
Lindon,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. And being responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
Work History
Customer Service
Andrea Frutos
Orem, UT
11.2023 - Current
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Resolved customer complaints regarding services or products in a professional manner.
- Maintained an organized filing system for customer records and service requests.
- Tracked inventory levels on a daily basis and restocked shelves as needed.
- Answered questions from customers by phone and email, offering company details, and policy information as requested.
- Provided technical support to assist customers with troubleshooting software or hardware problems.
- Performed data entry tasks related to sales, returns, accounts receivable.
- Handled cash transactions accurately according to established policies and procedures.
Education
High School Diploma -
Utah Valley University
Orem, UT05-2024
Skills
- Complaint Handling
- Inventory assistance
- Product Sales
- Research capabilities
- Team training and development
- Team Collaboration
- Sales growth initiatives
- Call center experience
- Payment management
Languages
Spanish
Professional
Timeline
Customer Service
Andrea Frutos
11.2023 - Current
High School Diploma -
Utah Valley University
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