Andrea Garcia
San Leandro,CA
Summary
Licensed cosmetologist, Medical Assistant, and Care taker, that's equipped with experience in data entry, marketing sales & great customer service skills. Experienced leader with strong communication in resolving issues in a professional matter. Reliable professional experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
22
22
years of professional experience
Work History
Hair Stylist
Bay Styles
09.2021 - 06.2023
- Providing clients with great expertise and satisfaction
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments
- Developed and implemented individual plans tailored to needs of each client
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Organized sales area and work station to showcase products and boost sales
Care Taker
IHSS
09.2016 - 05.2023
- Remained alert to problems or health issues of clients and competently responded to there needs
- Determined specific needs and provided most appropriate level of services for patient well-being
- Scheduled and accompanied clients to medical appointments
- Managed supplies and equipment inventories and replenishments to meet operational needs
- Planned, prepared, and served meals and snacks according to prescribed diets.
Unit Clerk
Washington Hospital
01.2007 - 08.2016
- Data entry per Doctors orders in a timely manner for all patients on the floor.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance
- Obtained and organized medical records for office visits and scheduled labs
- Arranged discharges and patient transportations
- Completed daily charge reconciliation to keep billing current and accurate
- Performed various administrative tasks by filing, copying and faxing documents
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Prepared and processed patient referrals and transfer requests
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records
- Prepared admissions charts and scanned records
Medical Assistant
Stanford Hospital
02.2001 - 12.2006
- Worked with Patients, and did Medical authorizations.
- Answered phone calls and messages for physician as well as medical facility, scheduling appointments, and handling patient inquiries
- Prepared admissions charts and scanned records
- Obtained client medical history, medication information, symptoms, and allergies
- Collected and documented patient medical information such as blood pressure and weight
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Education
Cosmetology License -
Moler Cosmetology School
Hayward, CA05.2021
AA in medical -
Chabot College
Hayward, CA06.2006
Medical Assisting/Data Entry in Medical -
Fremont Adult School
Fremont, CA09.2000
Skills
- Customer service
- Managing tasks timely
- Data Entry
- Professional in public relations
- Positive Attitude
- Appointment Coordination
- Relationship Building and Management
- Detail-Orientated
- Advanced Communication Skills
- Quick Learner
Personal Information
Title: Cosmetologist
Timeline
Hair Stylist
Bay Styles
09.2021 - 06.2023
Care Taker
IHSS
09.2016 - 05.2023
Unit Clerk
Washington Hospital
01.2007 - 08.2016
Medical Assistant
Stanford Hospital
02.2001 - 12.2006
Cosmetology License -
Moler Cosmetology School
AA in medical -
Chabot College
Medical Assisting/Data Entry in Medical -
Fremont Adult School