Andrea Garcia
Freeport,NY
Summary
Proven professional with extensive experience in housekeeping and customer service, notably with Central America Cafe. Skilled in maintaining sanitary environments and enhancing guest satisfaction through meticulous cleaning and personalized service. Fluent in English & Spanish, demonstrating exceptional teamwork and a hospitality background. Achieved significant improvements in customer referrals and workplace efficiency. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
5
5
years of professional experience
Work History
Housekeeper
Self-employed
08.2022 - Current
- Disinfected and mopped bathrooms to keep houses/facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Server
Central America Cafe
11.2019 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
GED -
Lynbrook Senior High School
Lynbrook, NY06.1999
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping, vacuuming, and sweeping
- Health and safety compliance
- Kitchen Cleaning
- Residential Cleaning
- Hospitality background
- Fluent in English & Spanish
- Professional and Courteous
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Housekeeper
Self-employed
08.2022 - Current
Server
Central America Cafe
11.2019 - 08.2022
GED -
Lynbrook Senior High School