Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Garza

Roma

Summary

Dynamic sales professional with a proven track record at Dollar General, excelling in customer service and retail sales. Adept at training staff and streamlining processes. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Lead Sales Key Holder

Dollar General
03.2024 - Current
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Laser Hair Technician

Mostbelle Laser Spa
11.2015 - 05.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
  • Built strong relationships with customers to drive repeat business.
  • Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
  • Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
  • Resolved customer complaints and facilitated conflict resolutions.

Education

Criminal Justice

University of Texas Rio Grande Valley
Edinburg, TX
05-2022

Associate of Arts - Criminal Justice

South Texas College
Rio Grande City
12-2017

High School Diploma -

Roma High School
Roma, TX

Skills

  • Pricing
  • Technical skills
  • Retail sales
  • Loss prevention
  • Customer service
  • Product management
  • Store operations
  • Opening and closing coordination

Timeline

Lead Sales Key Holder

Dollar General
03.2024 - Current

Laser Hair Technician

Mostbelle Laser Spa
11.2015 - 05.2023

Criminal Justice

University of Texas Rio Grande Valley

Associate of Arts - Criminal Justice

South Texas College

High School Diploma -

Roma High School

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