Andrea Garza - Vega
Irving,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Lockbox Specialist
BNY Mellon
Richardson, TX
08.2020 - Current
- Assisted in the development of automated systems designed to streamline lockbox operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured compliance with applicable laws, regulations and company policies related to lockbox operations.
- Balanced daily cash receipts to the general ledger.
- Checked postings and documents for correctness, accuracy and proper coding.
Server
Mi Cocina Mexican Restaurant
Irving, TX
05.2019 - 06.2020
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Greeted newly seated guests quickly and efficiently.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Sales Associate
Texas Rangers Stadium
Arlington , TX
11.2018 - 04.2019
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Lead Associate
RaceTrac
Irving, TX
03.2017 - 10.2018
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Maintained cleanliness, neatness and organization of all areas.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Irving High School
Irving, TX5 2017
Skills
- Customer service oriented
- Bilingual
- Service prioritization
- Training and Mentoring
- Heavy Equipment Operation
- Finishing Techniques
- Banking Operations
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Lockbox Specialist
BNY Mellon
08.2020 - Current
Server
Mi Cocina Mexican Restaurant
05.2019 - 06.2020
Sales Associate
Texas Rangers Stadium
11.2018 - 04.2019
Lead Associate
RaceTrac
03.2017 - 10.2018
High School Diploma -
Irving High School