Andrea Giles
Reno,NV
Summary
Detail-oriented destination consultant known for exceptional customer relations and research-oriented solutions. Proven ability to prioritize customer needs and enhance client experience, contributing to improved service standards.
Overview
26
26
years of professional experience
Work History
Destination Services Consultant
An Independent Representative of Dwellworks, LLC
Reno, NV
02.2011 - Current
- Served as a key point of contact for domestic and international job transfers to Northern Nevada, providing expert local guidance on the rental market, school finding, and customized area tours while maintaining excellent communication throughout all stages of the process.
- Developed solutions for client inquiries, ensuring timely resolution and improved service quality.
- Delivered prompt service to prioritize customer needs.
- Mentored new consultants, fostering skill development and promoting best practices in service delivery.
International Flight Attendant
Continental Airlines
Newark, NJ
09.1999 - 2007
- Delivered exceptional customer service to diverse international passengers.
- Ensured compliance with safety protocols and emergency procedures.
- Assisted in cabin preparation and maintenance before flights.
- Managed in-flight services including meal distribution and beverage selection.
- Collaborated with team members to resolve passenger issues efficiently.
Education
Bachelor of Science - Human Development
University of California, Davis
Davis, CA05-1999
Skills
- Client relationship building
- Customer relations
- Research-oriented
- Attention to detail
- Problem resolution
- Strong work ethic
Timeline
Destination Services Consultant
An Independent Representative of Dwellworks, LLC
02.2011 - Current
International Flight Attendant
Continental Airlines
09.1999 - 2007
Bachelor of Science - Human Development
University of California, Davis
Nevada Math Volunteer of the Year 2024
Proctor for elementary and middle school MathRocks! competitions, fundraising planning, and represented Nevada Math at community events.