Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Girona

Utica,NY

Summary

Dynamic and dedicated professional with extensive experience in hospitality, notably at The Grapevine. Proven ability to multitask and maintain organization while delivering exceptional customer service. Skilled in POS system operation and fostering positive guest relationships, contributing to a welcoming atmosphere and enhancing overall dining experiences.

Overview

10
10
years of professional experience

Work History

Wait Staff Member

The Grapevine
08.2024 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Learned menu items and daily specials to effectively communicate with customers.
  • Supported team members during busy shifts to ensure efficient service delivery.

Wait Staff Member

Craylees
01.2016 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Bartender

Bennys Place
09.2020 - 08.2024
  • Prepared and presented beverages aligning with standard recipes and individual preferences.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Provided exceptional customer service, enhancing guest experience through attentiveness and rapport-building.
  • Assisted in inventory management by tracking stock levels and placing orders as needed.
  • Trained new staff on bar operations, drink preparation techniques, and customer service standards.

Wait Staff Member

Rosos
03.2018 - 07.2024
  • Participated in training sessions to acquire knowledge of health and safety regulations.
  • Adapted quickly to changing situations in a fast-paced environment, ensuring consistent service quality.
  • Collaborated with kitchen staff to coordinate order accuracy and timely food service.
  • Demonstrated positive attitude while interacting with guests, contributing to a welcoming atmosphere.

Bartender

Jake’s
10.2021 - 09.2022
  • Designed and delivered an assortment of cocktails, boosting customer enjoyment with professional mixology.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
  • Assisted in training new staff on beverage preparation techniques and customer service protocols.

Dentist Assistant

Dr.Rozanski
01.2016 - 03.2020
  • Conducted comprehensive dental examinations and diagnoses to determine treatment plans.
  • Administered anesthesia and performed restorative procedures with precision and care.
  • Educated patients on oral hygiene practices and post-treatment care for improved outcomes.
  • Collaborated with dental hygienists to optimize patient flow and enhance service quality.

Education

High School Diploma -

Proctor High School
Utica, NY

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance

Languages

Latin
Elementary

Timeline

Wait Staff Member

The Grapevine
08.2024 - Current

Bartender

Jake’s
10.2021 - 09.2022

Bartender

Bennys Place
09.2020 - 08.2024

Wait Staff Member

Rosos
03.2018 - 07.2024

Wait Staff Member

Craylees
01.2016 - Current

Dentist Assistant

Dr.Rozanski
01.2016 - 03.2020

High School Diploma -

Proctor High School

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Andrea Girona