Andrea Golightly
Farmington,UT
Summary
Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Sales Associate
LoveSac
08.2025 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Froster/GSR
Nothing Bundt Cakes
07.2024 - 10.2025
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Determined baking times for various items.
- Trained new employees on bakery methods and procedures.
- Replenished bakery items in display cases.
- Processed customer orders and payment transactions.
- Prepared frostings and other toppings for cakes and pastries.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Managed display cases to verify freshness and attractiveness of products.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Followed food safety standards when handling ingredients.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Shipper
Seven Times Six
07.2023 - 01.2024
- Processed and restocked returns.
- Coordinated storage locations and product movements.
- Checked shipments against paperwork and signed documents.
- Scheduled pickups and deliveries to maintain smooth operations.
- Picked orders, scanned products and packed boxes.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Conducted research to address shipping errors and packaging mistakes.
- Sorted and delivered materials to different work areas and staff.
- Compared shipping orders and invoices against contents received to verify accuracy.
Education
High School Diploma -
Farmington High School
FarmingtonSkills
Time management, Cleanliness, Customer engagement
Timeline
Sales Associate
LoveSac
08.2025 - Current
Froster/GSR
Nothing Bundt Cakes
07.2024 - 10.2025
Shipper
Seven Times Six
07.2023 - 01.2024
High School Diploma -
Farmington High School