Andrea Gomez
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Ready to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Tax Technician
Franchise Tax Board
Sacramento, California
01.2018 - 05.2026
- Reviewed tax documents for accuracy and compliance with California tax laws.
- Assisted taxpayers in understanding their tax obligations and filing processes.
- Maintained confidential taxpayer information in accordance with data security protocols.
- Communicated with clients via phone regarding questions or concerns about their taxes and also advised clients on strategies that would help reduce their overall tax bill.
- Investigated discrepancies between reported income and actual income on tax returns.
- Trained new staff on software systems used for tax compliance.
- Worked with banks and employers regarding any levies or garnishments pertaining to taxpayers.
Stock Room Associate
Walmart
Sacramento, California
03.2015 - 12.2017
- Received and processed incoming merchandise shipments daily.
- Assisted team members with restocking shelves and displays.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Assisted customers with locating requested items within the store or stockroom area.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
- Adhered to all company policies related to health and safety regulations when working in the stockroom area.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Operated material handling equipment safely, such as pallet jacks and dollies.
- Trained new staff on stock room procedures and best practices.
Cashier/Stock Room Associate
Target
Sacramento, California
06.2008 - 12.2014
- Operated cash register and processed various payment types efficiently.
- Maintained a clean and organized checkout area for customer convenience.
- Handled customer complaints with professionalism and empathy.
- Performed other duties as assigned by management.
- Received and processed incoming merchandise for accurate product placement.
- Assisted in unloading delivery trucks to expedite stock availability on the sales floor.
- Palletized products for shipping or transfer to sales floor.
- Used accurate and efficient storage procedures to shelve new merchandise and returned items.
- Operated material handling equipment safely, such as pallet jacks and dollies.
- Adhered to all company policies related to health and safety regulations when working in the stockroom area.
- Stored items in an orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Education
Administration of Justice -
Sacramento City College
Sacramento, CA06-2007
Skills
- Task prioritization
- Multitasking
- Bilingual
- Team player
- Strong Customer Service
- Strong ethical values in the workplace
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteLocation: Sacramento, CA
Open to relocation: No
Minimum Desired Compensation
$0/yrTimeline
Tax Technician
Franchise Tax Board
01.2018 - 05.2026
Stock Room Associate
Walmart
03.2015 - 12.2017
Cashier/Stock Room Associate
Target
06.2008 - 12.2014
Administration of Justice -
Sacramento City College