Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Gonzalez

Waterbury,CT

Summary

Organized and motivated employee ready to apply time management and organizational skills in various environments. Seeking entry-level publishing work opportunities, with a focus on editing, to utilize my passion for literature in a productive way. I have experience in customer service being a swing manager at a McDonald's store where I've have been working for eight years and have had the opportunity to rise through the ranks and prove my reliability and strong work ethic.

Overview

8
8
years of professional experience

Work History

Certified Swing Manager

McDonald's Restaurant
04.2018 - Current
  • Supervised daily operations, resulting in efficient service and increased customer satisfaction.
  • Collaborated with team members to deliver high-quality service, enhancing customer satisfaction.
  • Resolved customer complaints, improving overall dining experience and fostering customer loyalty.
  • Maintained control of shift operations.

Education

Bachelor of Arts - English Language And Literature

Southern New Hampshire University
Hooksett, NH
01-2026

High School Diploma -

University Gardens High School
San Juan, PR
05-2015

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Time management
  • Effective communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Certified Swing Manager

McDonald's Restaurant
04.2018 - Current

Bachelor of Arts - English Language And Literature

Southern New Hampshire University

High School Diploma -

University Gardens High School
Andrea Gonzalez