Andrea Gracias Perez
Oxnard,CA
Summary
Dynamic Account Executive with a proven track record at DWR Outlet, excelling in client relationship building and account management. Recognized for enhancing customer satisfaction and driving sales through effective problem-solving and teamwork. Bilingual and skilled in training teams, fostering a collaborative environment that boosts performance and loyalty.
Overview
7
7
years of professional experience
Work History
Account Executive
DWR Outlet
08.2023 - Current
- Assisted in managing customer accounts, ensuring timely updates and communication.
- Attended training sessions to enhance product knowledge and sales techniques.
- Addressed customer inquiries promptly, contributing to improved satisfaction rates.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
Sales Manger/Receiving Manager
R.H Outlet
09.2018 - 07.2023
- Developed and implemented sales strategies to enhance customer engagement and increase revenue.
- Trained and mentored sales team members, fostering a collaborative environment for performance improvement.
- Established strong relationships with key clients, ensuring high levels of satisfaction and repeat business.
- Oversaw inventory management processes, optimizing stock levels to meet customer demand efficiently.
- Led weekly sales meetings to review targets, discuss challenges, and celebrate team achievements.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Education
High School Diploma -
Pacifica Highschool
Oxnard, CA05-2017
Skills
- Client relationship building
- Account management
- Relationship building and management
- Sales quota achievement
- Sales proficiency
- Bilingual
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Accomplishments
- Supervised team of 6+ staff members.
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
DWR Outlet
08.2023 - Current
Sales Manger/Receiving Manager
R.H Outlet
09.2018 - 07.2023
High School Diploma -
Pacifica Highschool